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Financial Aid Administrator

Company: University of Virginia Health System
Location: Charlottesville
Posted on: March 21, 2020

Job Description:

If you have a background within the Financial sector, then we have an opportunity that provides advancement opportunity. The Office of Student Financial Services at the University of Virginia seeks a Financial Aid Administrator to provide comprehensive and quality administration of financial aid and counseling services for all undergraduate students, their parents, university departments and external organizations. This position also contributes to the compliance of federal and state regulations, creation and enforcement of office policies, and procedures to ensure timely and accurate delivery of student financial aid.Job Description/Responsibilities:Award federal, state, institutional, non-university resources ?Determine student eligibility to receive funds based on federal/state regulations, institutional policies, and donor requirements.Accurately award funds according to federal and institutional need ensuring federal, state, institutional, and non-university resources are applied appropriately.Participate in quality control efforts to determine if award packages are correct and follow standard packaging rules.Utilize and record professional judgement on a case-by-case situation to provide the student with the best award package for unique circumstances.Prioritize workload according to department deadlines for specified cohorts and monitor awarding queues to minimize delays.Regularly document awarding comments within the imaging system and/or student information system.Participate in the testing of awarding tools, revised packaging formulas, modified workflow queues, and accuracy of new reports.Provide redundancy to Scholarship activities ?Assist in the resolution of inquiries made by students/parents or other university departments utilizing clear communication methods and follow-up.Act in a backup role for operational activities during peak periods or personnel absence.Extract data off of scholarship letters, mailed checks, emails, and other forms of documentation to be recorded into the imaging system and used for awarding purposes.Process scholarship certification requests.Document awarding processes to be used as standard operating procedures.Participate in projects and initiatives to improve efficiencies within Student Financial Services.Collaboration and Teamwork ?Promotes teamwork attributes including leadership, attitude, management support, team building, communication, empathy for co-workers, and efforts in achieving departmental goals as evidenced from feedback from co-workers and management. Willingly and accurately perform other tasks as assigned by supervisor or director.Research and TrainingEducate self in federal/state regulations and institutional policies. Participate in financial aid methodology discussions, planning of aid year rollover maintenance, and departmental training opportunities.Required Qualifications:Education: Bachelor's degree. Relevant experience may be considered in lieu of a degree.Experience: At least two years of financial aid experience. --Relevant experience within a financial sector may be considered in lieu of experience within Financial Aid.--Physical Demands: This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require walking some distance to attend meetings, and programs.Preferred CompetenciesExcellent judgment. You have the rare combination of being able to make quick decisions with your gut and measured decisions with your head. You can pull on your strong analytical abilities or your instincts at the right times to make the right judgment call.You have a positive, roll-up-your-sleeves mindset and are willing and able to take on "lower-level" and "higher level" work.You take ownership. Actively seeking opportunities to optimize processes and improve efficiency.You're communicative and comfortable working in a collaborative manner within a diverse environment, you build relationships quickly.You are resilient and flexible. You seek out direct feedback and see every challenge as opportunity to grow.You are thoughtful and intentional. You always think steps ahead. Before asking questions, you prepare your own answers, even if they are just first draft thoughts.You are resourceful and practical. You are able to take different kinds of input, quickly and effectively sort out action plans.Effective communicator. You are an exceptional communicator in every sense of the word. You are an especially astute listener and you pick up subtle cues that others may miss. You are effective in your spoken and written communication. You can be diplomatic, firm, gentle, and even pushy when you need to be to accomplish the goal.Demonstrated capacity for discretion and for handling confidential information with care.Outstanding written and verbal communication skills.Ability to work independently as a productive member of a team, under pressure of deadlines/timelines, and within the context of understanding demands placed on the people that you are collaborating with.Creative problem-solving ability, with the capacity to negotiate solutions and reach consensus.Flexibility to manage changing priorities in a fast-paced environment.A strong commitment to UVAFinance's mission and goals.A high level of emotional intelligence and people skills, with an emphasis on resilience.Proven experience managing a diverse portfolio of responsibilities with competing deadlines.Anticipated Hiring Range: $45,000 - $52,000 commensurate with candidate's experience and qualifications.For questions about the position or the application process, please contact Bethany Case, Academic Recruiter, at This position will remain open until filled.APPLICATION PROCESSPlease apply through Workday, and search for ''Financial Aid Administrator". Complete an application online and attach a cover letter, CV/resume, and contact information for three references (name, title, relationship, email address, and telephone number) all into the resume submission field, multiple documents can be submitted into this one field. Internal applicants must apply through their UVA Workday profile.We encourage applicants to browse our other Financial Aid Administrator opening in Student Financial Services, responsible for reading and synthesizing financial aid information.The University of Virginia, including the UVA Health System which represents the UVA Medical Center, Schools of Medicine and Nursing, UVA Physician's Group and the Claude Moore Health Sciences Library, are fundamentally committed to the diversity of our faculty and staff.-- We believe diversity is excellence expressing itself through every person's perspectives and lived experiences.-- We are equal opportunity and affirmative action employers. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information.

Keywords: University of Virginia Health System, Charlottesville , Financial Aid Administrator, Accounting, Auditing , Charlottesville, Virginia

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