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Billing and Collections Specialist

Company: Interim HealthCare
Location: Charlottesville
Posted on: November 19, 2021

Job Description:

General Purpose:Responsible for all aspects of patient/client billing and collections for designated branches, including but not limited to preforming the billing function, ensuring timely payment, collection, and follow up. Ensures services rendered are paid for within ninety (90) days. Recommends, provides input, and may develop policies, processes, and resources to evaluate and improve the billing and accounts receivable collection effectiveness and efficiency for the branches. Essential Functions:

  • Accountable for the branches accounts receivable, inclusive of billing and collections.
  • Interacts and follows up with branches to ensure timeliness of authorizations and payments.
  • Initiates follow up on authorizations for all branches for patients continued services.
  • Initiates welcome calls for private pay clients to explain billing process and review payment options.
  • Utilizes InterLink system to bill patients and clients and monitor status of billed and unbilled accounts.
  • Interacts with fellow Billing & Collection Specialists to ensure all e-bills for branches are accurate and processed in a timely manner.
  • Ensures proper controls are adhered to for accuracy and timeliness of billing.
  • Reviews unbilled account report, re-bills on hold and cash application weekly, and preforms follow up with each branch to meet company standards.
  • Preforms collections functions pro-actively to ensure timely payment.
  • Provides input on process improvements.
  • Meets weekly with Billing Manager to provide detailed status report on progress of billing and collections/unbilled report as well as overdue balances and discuss plans of action.
  • Develops, implements, and processes resources in collaboration with VP of Operations where applicable to improve or maintain billing and collections in adherence with company standard levels.
  • Interacts with a variety of personal health information (---PHI---) necessary to fulfill the above duties and responsibilities. Access to use and ability to disclose PHI is further defined by each organization/department. Minimum Education & Experience Requirements:
    • High School Diploma or Equivalent. Knowledge, Skills & Abilities Required:
      • Detail oriented with strong organization, analytical and problem-solving skills.
      • Proficient with software and systems,
      • Excellent communication and interpersonal skills. Working Conditions & Physical Effort:
          • Work is normally performed in a typical interior/office work environment.
          • Sits most of the time; infrequent or occasional walking or standing.
          • Ability to work flexible schedule and/or evening hours as needed.
          • Ability to sit in front of CPU for long periods of time.
          • Ability to travel as needed for same-day travel for meetings and conferences,
          • Physical activity is sedentary and may require occasional lifting or carrying up to 10 lbs.

Keywords: Interim HealthCare, Charlottesville , Billing and Collections Specialist, Accounting, Auditing , Charlottesville, Virginia

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