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Part Time Box Office Assistant

Company: The Paramount Theater of Charlottesville, Inc.
Location: Charlottesville
Posted on: February 16, 2020

Job Description:

The Paramount Theater, a 501(c)(3) in Charlottesville, Virginia is accepting applications for Part-Time Box Office Associates. The Box Office Assistant is responsible for facilitating ticket sales for shows or events. The successful candidate will demonstrate excellent customer service skills and respond promptly to customer ticketing needs. No phone calls please. The Paramount is an Equal Opportunity Employer.

Duties Will Include:

  • Opening and/or closing ticket window as required. Accurately dispensing tickets as requested by patrons; accepting payment and making change accurately.
  • Completing daily ticket sales report. Keeping accurate daily balance report of cash received and tickets sold; balances sales and change bank and submitting cash to Box Office Manager for review.
  • Filling reservations for seats by telephone or mail, handling will-call window according to procedures, or other related duties as assigned by supervisor.
  • Filing various records and reports; performing related clerical work as assigned.
  • Changing messaging of upcoming events as scheduled by supervisor on the Paramount's marquee and flyers on premises.
  • Flexible schedule to work 16 - 20 hours per week.
  • Other duties as assigned.


    • Must have ability to work daytime, night and weekend shifts of 2 - 4 hours in length
    • High school diploma or general education degree (GED).
    • 1 to 3 months related experience and/or training; or equivalent combination of education and experience.
    • Box Office or guest services background preferred.
    • Proficiency with Microsoft Office Suite (Word and Excel) and Google Apps (Sheets, Docs, Drive).
    • Ability to input data into a computer, record sales transactions, accurately handle cash and credit transactions.
    • Superior customer service and public relations skills.
    • Excellent verbal and written communication skills.
    • Must have professional attitude and appearance.
    • Good problem solving and organizational skills with the ability to work independently and as a member of a team.
    • Knowledge of donor database software such as Tessitura or other ticketing systems is a plus.

      Physical Requirements:

      While performing the duties of this job, the employee may be required to walk extensively; occasionally required to kneel, climb to high walkways, or balance. The employee must occasionally lift and/or move up to 50 pounds.

Keywords: The Paramount Theater of Charlottesville, Inc., Charlottesville , Part Time Box Office Assistant, Administration, Clerical , Charlottesville, Virginia

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