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Receptionist

Company: The Rector & Visitors of the University of Virgini
Location: Charlottesville
Posted on: November 12, 2021

Job Description:

The Department of Orthopaedic Surgery, University of Virginia School of Medicine, seeks a Receptionist to join its administrative team to manage the front office flow. The Receptionist is responsible for creating a welcoming atmosphere for all visitors. The successful candidate will be outgoing, friendly, and dedicated to the mission of the department. Strong customer service skills, attention to detail, and the ability to work well with a team are essential for the position. The Receptionist also supports the department's workflow, and takes general direction from the Administrative Manager.

Job Responsibilities:

  • Welcome all visitors to the department, delivering professional, knowledgeable, and consistent customer service to visitors and callers.
  • Interact with physicians, staff and visitors.
  • Receive incoming calls, answer routine inquiries, and route calls to others as appropriate.
  • Manage multiple meeting room reservations.
  • Order, and receive supplies.
  • Complete work orders for facilities.
  • Perform data entry, and file maintenance.
  • Support the administrative team as needed, including but not limited to faxing, printing, copying, scanning, shredding, filing, organizing, etc.
  • Assemble mailings as required for alumni and others.
  • Other duties as assigned.

    Minimum Requirements
    • High school diploma or equivalent and four or more years' experience in a customer service position is required, with experience in an academic health system/medical office preferred.
    • Excellent verbal and written communication skills with the ability to communicate effectively with a variety of people including physicians, staff and patients.
    • Ability to maintain confidentiality of patient and patient information.
    • Strong attention to detail and the ability to multi-task in a busy environment.
    • Good organizational and analytical skills.
    • Ability to create a warm and receptive environment.
    • Able to demonstrate high level of professionalism on a daily basis, and exercise good judgment and discretion.
    • The ability to work cooperatively as a valuable member of a team is a must.
    • Knowledge of basic office practices and procedures, including familiarity with Microsoft Office suite (e.g., Word, Excel) and databases.
    • Knowledge of Epic is preferred.

      Application Instructions

      Please apply through Workday and complete an application online. Attach your CV/resume and cover letter. All documents can be loaded into the resume submission field, multiple documents can be submitted into this one field. Internal applicants must apply through their UVA Workday profile.

      For questions about and assistance with the application process, please contact Margaret Weeks, HR Academic Recruiter. Before a formal offer of employment is extended, the selected candidate will undergo a background check per university policy. This position is available start immediately.

      Physical Demands
      This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings, and programs.

      COVID Vaccination Requirement

      The University of Virginia expects all current and new employees (UVA Health System and Academic), to be vaccinated against COVID-19.

      If hired to work within the University Health System, you will be required to provide proof of vaccination or be willing to receive the vaccination. Employees may request a medical or religious exemption from vaccination.

      If hired to work on the Academic side of the University, excluding the School of Medicine, School of Nursing, UPG, and the Health Systems Library, you will be required to provide proof of vaccination or be willing to submit to mandatory, weekly prevalence testing. Employees that are working 100% remotely will not be subject to weekly prevalence testing; however, if the employee works on UVA Grounds (including the Medical Center) even intermittently, then they are required to be tested for COVID-19 once per week on an indefinite basis and follow masking mandates.

      NOTE: Some medical and safety-sensitive positions require vaccination and are not eligible for an exemption. For more information on how the vaccination and testing requirements will apply to you at your work location, see the UVA New Hire Vaccination Requirements webpage.

      The University of Virginia, including the UVA Health System which represents the UVA Medical Center, Schools of Medicine and Nursing, UVA Physician's Group and the Claude Moore Health Sciences Library, are fundamentally committed to the diversity of our faculty and staff. We believe diversity is excellence expressing itself through every person's perspectives and lived experiences. We are equal opportunity and affirmative action employers. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information.

Keywords: The Rector & Visitors of the University of Virgini, Charlottesville , Receptionist, Administration, Clerical , Charlottesville, Virginia

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