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Application Support Engineer

Company: e-Primary
Location: Charlottesville
Posted on: May 4, 2020

Job Description:

MUST-HAVES middot Experience in systems administration and applications support middot Linux experience required middot Scripting skills- Bash, Python DESCRIPTION OF DUTIES This is a full time Application Support Engineer position. This position will be part of the Level 2 global support team. Position Overview The Application Support Engineer provides monitoring and support operations for customer facing applications. This position assists in all functions of maintaining a complex multi-tiered application which includes testing, implementation, and execution. This position will be responsible for overseeing production web and application performance, configuration and maintenance, application migrations, releases, incident response and trouble resolution. This position assists in the formulation of internal procedures and best practices for execution, configuration, standardization, and support of application. This person evaluates, analyzes, and resolves complex technical problems for external customers. Participation in a team environment is heavily relied upon, as is the ability to work independently. Key Responsibilities middot Strong Linux command line skills and network duties middot Configuration, maintenance, monitoring and support of Linux web applications middot Apache web server administrationconfiguration skills middot Apache Tomcat administrationconfigurationperformance skills middot Java-based web applications administrationconfiguration skills middot Knowledgeable in relational database software and concepts, specifically Oracle, MYSQL, and Postgres middot Experience with supporting Cloud and SaaS applications and SSO a definite advantage middot Promotion and evangelization of DevOps best practices (CI, CD, automated testing, branching strategy, decoupling, etc.hellip) middot Simplification and improvement of software deliveryrelease processes middot Support cloud-based solutions by building and managing infrastructures in AWS middot Monitor and fix issues identified or reported middot Minor development for internal services and automation needs middot Interactions with development teams for task scheduling, clarification and implementation middot Participate in production incident resolution Qualifications middot BSc degree in the field of computer science MS is preferred middot Minimum 1-2 years of work experience as a Systems Administrator or DevOps engineer supporting development teams middot Ability to work off hours as needed with on-call rotation schedule middot Excellent understanding of SDLC, patching, releases and software development at scale middot Good understanding of enterprise standards and enterprise building principles middot In-depth knowledge of Linux operating system middot Theoretical and practical skills in Web-environments based on Java technologies, e.g. Tomcat, Jetty, Jboss middot Strong scripting skills with Bash and Python middot Experience with AWS is required (EC2, S3, RDS, SES, IAM) middot Experience with Jenkins and Spinnaker middot Excellent knowledge of Continuous Integration and Continuous Delivery approaches Preferred skills middot Excellent communication skills middot Creative problem solver with strong work ethic and initiative middot Familiarity with configuration management tools like Ansible middot Good knowledge of cloud infrastructure orchestration tools like Terraform. middot Familiarity with Cognos BIAnalytics is a plus

Keywords: e-Primary, Charlottesville , Application Support Engineer, Engineering , Charlottesville, Virginia

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