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Director of Care Management

Company: University of Virginia
Location: Charlottesville
Posted on: June 14, 2022

Job Description:

Location: Charlottesville, Virginia, 22903, United StatesJob ID: 63793658Posted: 2022-06-09Position Title: Director of Care ManagementCompany Name: University of VirginiaSector: College / UniversityUniversity of Virginia (UVA) is excited to announce the opportunity for a strategic, creative, collaborative, and mission-oriented professional to serve as Director of Care Management at UVA Health.The Director of Care Management (Director) leads the planning, management, and evaluation of the Care Management activities, functions, and workforce for UVA Health. They are responsible for staffing within Care Management and advocating for resources where needed. Working across all service lines and medical departments within UVA Health, the Director oversees a portfolio of teams, including Case Management, Social Work, and Chaplaincy Services. Their responsibilities include modernizing and implementing best practices; standardized processes, roles, and systems across all four functional areas; and integrating services into a cohesive, patient-centric team.The Director reports to the Chief Nursing Officer (CNO) of UVA Health. In conjunction with the CNO and the Chief Medical Officer (CMO), the Director establishes metrics for care management to meet regulatory requirements and goals of UVA Health and for achieving targets to ensure efficient throughput, effective complex care management, and clinical and operational excellence.The Director promotes effective patient progression across the continuum of care in collaboration with UVA Health senior leadership, medical staff, advanced practice providers, nursing staff, patient financial services (revenue cycle), utilization management, and other departments. In particular, the Director will partner collaboratively with the Director for Patient Flow Operations and Strategy on patient transition performance improvement opportunities. The Director ensures care management initiatives and programs are coordinated with the Patient Placement Center, Transitional Care Hospital, and UVA Continuum Home Health. Additionally, they play an integral role in building a robust care management network community across the State of Virginia to partner with UVA Health.This is a full-time, on-site leadership position and COVID-19 vaccination and boosters are required for UVA Health employees.QualificationsThe Director must be strategic, analytic, creative, inclusive, and collaborative. They will display discretion and good judgment and will demonstrate the ability to get things done while working effectively across a complex institution in a highly matrixed environment. They must be a person of integrity whose beliefs and actions align with and advance UVA Health's mission, values, and stated policy objectives, including its strong commitment to diversity, equity, and inclusion.They must be an experienced leader able to listen to various perspectives, synthesize information, manage budgets, make decisions, communicate confidently and effectively, cultivate and manage diverse relationships, and inspire their team for exceptional customer service and results.The Director must have experience managing a large and diverse team of positions across locations and functional areas. In addition, the Director must be aware of best practices and emerging trends within care management and have experience implementing them across a complex health system environment. An appreciation for the tripartite mission of excellence in clinical care, research, and education is important, as is an understanding of the implications of being a teaching organization when considering process flow and efficiencies.The Director must be a big-picture thinker who understands how to translate vision to action and is goal-driven, systems-oriented, data-focused, and willing to embrace and lead change while maintaining focus on UVA Health's mission and the people at the heart of it all. Qualifications for the role include: 5 years of progressively responsible leadership experience within a healthcare context, Bachelor's degree in nursing from an accredited institution, Master's degree completed within 4 years of hire, Applicable specialty and/or administration certification within 3 years of hire License to Practice as a Registered Nurse in the Commonwealth of Virginia, and American Heart Association (AHA) Health Care Provider BLS certification. In addition to these requirements, the strongest candidates will also have more than 5 years of leadership experience in healthcare; a master's degree or higher; and applicable specialty and/or administration certification.To ApplyUVA has engaged Opus Partners to support the recruitment of the Director of Care Management. Sarah Gaines, Associate Partner, and Chris Stadler, Associate are leading the search. Inquiries, expressions of interest, and nominations may be sent to Required application materials include a resume and cover letter. The cover letter should, at a minimum, outline personal interest in the role, leadership experience within the care management space, and initiatives to support diversity, equity, and inclusion within the workspace.The University of Virginia is committed to equal employment opportunity and affirmative action. To fulfill this commitment, UVA administers its programs, procedures, and practices without regard to age, color, disability, gender identity, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information and operates both affirmative action and equal opportunity programs, consistent with resolutions of the Board of Visitors and with federal and state requirements, including the Governor's Executive Order Number One (2014).PI181861029

Keywords: University of Virginia, Charlottesville , Director of Care Management, Executive , Charlottesville, Virginia

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