General Manager II
Company: Advance Auto Parts
Location: Charlottesville
Posted on: September 15, 2023
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Job Description:
Location: Location: General Manager II (Store 2710) in
Charlottesville, VA at Advance Auto Parts **Location:** **Career
Description** ****Job Description**** A General Manager must be
committed to inspiring our team, helping our Customers succeed and
growing our business with integrity. Professional level sales and
management position capable of supporting functions on both sides
of the business. The role requires understanding of store systems,
automotive systems, parts knowledge and has the ability to
identify, troubleshoot and project assist for DIY. Responsible for
developing and maintaining Professional Customer relationships and
program growth. Is accountable for achieving financial metrics and
maintaining service and appearance standards. Position is exempt
and requires a minimum of 50-55 hours per week (excluding meal
break periods). The average schedule is 5-6 days a week, 11 hour
shifts, including rotating nights and weekends, with an hour for
lunch. Additional hours may be required based on staffing, store
conditions, sales to target, and other business demands. General
Managers are required to work a schedule based on the needs of the
business. **Primary Responsibilities** * Achieve overall store
sales goals and service objectives * Manage and grow Professional
Customer relationships/sales, including building and holding team
accountable to executing Customer action plans * Selection, hiring,
development, performance mgmt., coaching, scheduling and engagement
of store Team Members * Ensure execution of all inventory and
operational standards * Coach all Team Members to deliver on
Customer expectations (DIY and Professional) * Manager on duty
responsibilities (touch base/coaching, floor/phone mgmt., task
assignment and completion, safety, open/close duties) * Ability to
lead change management * Embrace diversity and foster a respectful
environment for both Customers and Team Members **Secondary
Responsibilities** * Provide DIY service including battery
installation, testing, wiper install, etc. * Assist District/Region
in other functions upon request **Success Factors** * Friendly
communication * Ability to locate and stock parts * Safety
knowledge and skills * Ability to become ASE P2 certified or ASE
ready equivalent * Ability to execute and train project and product
quality recommendations * Advanced parts lookup and sourcing *
Ability to source from numerous places including special order,
FDO, second source, etc. * Ability to execute and train all store
operational processes and procedures, and testing and diagnostic
equipment for DIY services * Ability to execute and train inventory
systems and store equipment * Ability to execute and train POS and
Parts lookup systems * Ability to review and analyze P&L
statement * Ability to recruit, select, hire and develop quality
Team Members * Ability to build and grow relationships with
Professional Customers **Essential Job Skills Necessary for Success
as a General Manager** * Working knowledge of automotive systems
preferred * Speak and write English (Spanish a plus); communicate
effectively and build strong relationships with Customers, peers
and upper management * Use Microsoft software effectively (Word,
Excel required; PowerPoint preferred) * Calculate figures and
amounts such as discounts, percentages, sales increases, and gross
profit percent * Ability to review and analyze business reports,
such as profit and loss statement (P&L) * Hold others
accountable, inspect work quality and give feedback in a way that
is inspiring * Ability to work an assortment of days, evenings and
weekends as needed * Prior Experience that Sets a General Manager
up for Success * 2-3 years of experience managing a team of 10 - 20
Team Members in a fast-paced and highly dynamic retail environment
* Successful experience managing profitability; proven financial
and business acumen **Education** * High school diploma or general
education degree (GED), Bachelors degree in business or a related
area preferred. **Certificates, Licenses, Registrations** * Must
have a valid driver's license * ASE certification preferred, but
not required **Physical Demands** The physical demands and work
environment described here are representative of those that must be
met by an employee to successfully perform the essential functions
of this job, with or without reasonable accommodation. While
performing the duties of this job, the employee will predominantly
be walking or standing. The employee is required to be able to talk
and hear, and use hands and fingers to handle or feel; reach with
hands and arms; climb or balance; and stoop, kneel, crouch, or
crawl. The employee must frequently lift and/or move up to 50
pounds and occasionally lift and/or move up to 100 pounds. Specific
vision abilities required by this job include close vision,
distance vision, color vision, depth perception and ability to
adjust focus. **Work Environment** The work environment
characteristics described here are representative of those an
employee encounters while performing the essential functions of
this job, with or without reasonable accommodation. While
performing the duties of this job, the employee is usually working
inside; however, they will occasionally be outside and exposed to
various weather conditions while performing such tasks as
installing batteries and wiper blades. The employee is also
occasionally exposed to moving mechanical parts; high, precarious
places; toxic or caustic chemicals; risk of electrical shock;
explosives; and vibration. The noise level in the work environment
is usually moderate. *Position is eligible for sales commission
based on individual or store performance.* AAPRTL
Keywords: Advance Auto Parts, Charlottesville , General Manager II, Executive , Charlottesville, Virginia
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