WA Cares Fund State Director
Company: Consumer Direct Care Network
Location: Washington
Posted on: May 3, 2024
Job Description:
Culture Vision at Consumer Direct Care Network At CDCN, we
strive to create aworkplace where everyone issupported and
motivated to betheir best; we collaborate onshared goals and
celebrate ouraccomplishments. WE WELCOME YOU INTO A GROWING COMPANY
Consumer Direct Care Network is all about caring for people. Care
is at our core, and we strive to live up to it every single day. We
are currently providing services in 14 states across the USA. We
specialize in providing home and community-based services that
support individuals with disabilities and older adults so they can
remain in their homes and communities. JOB SUMMARY The State
Director will oversee the start-up of services for the WA Cares
Fund program. This position will manage a large team requiring
strong people management skills and organizational leadership.
Additionally, a proficiency in process management and mapping is
crucial for overseeing and optimizing the multiple operational
processes within the designated territory. Responsibilities include
directing day-to-day operations to align with company goals,
ensuring compliance with regulations, and optimizing processes for
positive growth. It involves continuous provision of excellent
service to clients, staff training, and improving program economic
standing. JOB DUTIES
- Lead the oversight of a complex service program, special
projects, and process improvements
- Oversee large-scale enrollments and hiring activities
- Conduct advanced reporting to demonstrate dependability and
support decision-making processes
- Prioritize tasks efficiently, multitask effectively, and
deliver excellent customer service
- Direct recruitment, hiring, training, and supervision of
employees to foster a high-performing team
- Oversee annual reviews, satisfaction surveys, program
scorecards, dashboards, and key performance indicators to drive
continuous improvement
- Demonstrate proficiency in public speaking and maintain
effective communication with stakeholders
- Ensure adherence to legal requirements, standards, policies,
and procedures for regulatory compliance
- Represent the company at stakeholder meetings and events
- Ensure timely completion of projects, budgets, payroll,
authorizations, and accounts receivable to maintain positive
financial health
- Manage Customer Relationship Management (CRM) database
- Bilingual skills preferred in various locations
- Foster collaborative relationships with stakeholders to ensure
effective service delivery
- Perform other assigned duties
- Travel required 30-45% pending business needs QUALIFICATIONS
- Bachelor's degree in the field of Social Work, Psychology,
Counseling, Rehabilitation, Nursing, Sociology or Related Field
with one-year experience working with individual(s) with
disabilities or the elderly preferred
- Five (5) years proven people management experience
required
- Ability to work flexible and/or extended hours, if needed, to
meet the job requirements The incumbent typically works in an
office environment and uses a computer, telephone and other office
equipment as needed to perform duties. The noise level in the work
environment is typical of that of an office. Incumbent may
encounter frequent interruptions throughout the workday. The
employee is regularly required to sit, talk, or hear; frequently
required to use repetitive hand motion, handle or feel, and to
stand, walk, reach, bend or lift up to 20 pounds. Reasonable
accommodations may be made to enable individuals with disabilities
to perform the essential functions. WHAT'S IN IT FOR YOU When you
join Consumer Direct Care Network, you will be exposed to numerous
professional development opportunities. We welcome your
contributions and value your integrity as we collaborate on work
that moves us all toward a compassionate community. We have a long
history of helping individuals build their careers in the home-care
industry. This is truly a place where there is something for
everyone, whether you are looking to support a particular
lifestyle, seeking professional growth, or seeking new and
challenging work, all in an expanding nationwide company with that
small-company feel. Most importantly, you will experience the
satisfaction of working in a culture built on caring. Caring for
others comes naturally at Consumer Direct Care Network, based on
our long history of connecting people and championing change, all
geared toward helping others. We are proud of the longevity and
loyalty of our employees. Their commitment to doing good work is
what makes us a leader in the industry. As a Consumer Direct Care
Network team member you will receive:
- A rewarding career helping others
- Fun and engaging work environment built on team unity
- Job satisfaction knowing you make a difference in the work you
do and lives we serve
- Professional training to help advance your skills for career
development Based on your position and employment status, you may
be eligible for:
- Medical, Dental, and Vision Insurance
- Accrued Vacation with no waiting period
- Two Paid Floating Holidays
- Paid Safe Sick Time with no waiting period
- Company-Paid Life Insurance
- Supplemental Life, Accident, Critical Illness, and Hospital
benefits
- Short and Long-Term Disability
- Flexible Spending Account
- Employee Assistance Program
- Pet Insurance WHO WE ARE Consumer Direct Care Network
specializes in home and community-based services that assist older
adults and individuals of all ages with disabilities and
impairments to continue to live their lives independently in their
own homes and communities. We provide coordinated service delivery
in 14 states and the District of Columbia. Our services span from
financial management services and support brokerage to traditional
agency in-home care and caregiving to behavioral health. We have
extensive experience with Medicaid, Medicare, private insurance,
and with supporting people who pay for their own care. Your
opportunities within our network are endless, it's not just a job,
it's a career--- advance it with the Consumer Direct Care Network!
The Consumer Direct Care Network and its subsidiaries are an Equal
Opportunity Employer and drug-free workplace. All qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, national origin, disability status,
protected veteran status, or any other characteristic protected by
law. In accordance with the Immigration and Reform Control Act
(IRCA), you may only work at Consumer Direct Care Network if you
are legally authorized to work in the United States. Consumer
Direct Care Network does not provide visa sponsorship or STEM OPT
extensions to employees.
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Keywords: Consumer Direct Care Network, Charlottesville , WA Cares Fund State Director, Executive , Washington, Virginia
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