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Medical Assistant

Company: MedExpress Urgent Care
Location: Charlottesville
Posted on: May 17, 2019

Job Description:

Medical Assistant General Position Summary:The Medical Assistant is responsible for ensuring the well-being of patients and for providing a positive, supportive environment for patients and other staff while working in conjunction with physicians, advanced practitioners, front office and clinical staff. The successful Medical Assistant will have strong communication skills and a dedication to customer service and patient care. MedExpress Core Responsibilities:Has a contagious and positive work ethic, inspires others, and models the behaviors of Genuine, Caring, and Friendly.Demonstrates effective verbal and written communication that is clear, well-organized, and demonstrates an understanding of audience needs.Through genuine and positive communication, makes each customer feel informed, understood, and special.An effective team player who contributes valuable ideas and feedback and can be counted on to meet commitments.Is able to keep up in the MedExpress environment by facing tasks and challenges with energy and passion.Pursues activities with focus and drive, defines work in terms of success, and can be counted on to complete goals. Major Responsibilities:Patient Care:Complete provider orders per Clinical Functions by Position document. (State and Provider applicable)Perform Clinical Intake with patients to include taking and recording vital signs and patient history.Assist patients as needed with walking, transfer, specimen collection, exam preparation, etc.Complete occupational health testing including such services as urine drug screens, breath alcohol testing, hair testing and physicals.Apply the use of logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions and approaches to problems.Ensure the well-being of patients and for providing a positive, supportive environment for patients and other staff.Complete patient referrals daily.Assist the provider with calling patients and informing them of normal lab and imaging results reviewed by the provider.Proper, concise and complete EMR documentation and paper based documentation for all assessments and procedures.Comply with and follow policies and procedures as outlined by MedExpress.Maintains HIPAA at all times.Other duties as assigned such as new models of care and new types of procedures, etc. Learning and Ongoing Education:Obtain and maintain certification to perform DOT, UDS, BAT, hair testing, and other occupational health services as assigned.Maintain clinical skills and competency for all procedures, following policy and procedure guidelines.Maintain technical skills and apply new knowledge to position according to MedExpress policy.Maintain knowledge of Medical Terminology and standards of care.Maintain knowledge of common safety hazards and precautions to establish a safe work environment.Read and keep up-to-date on all ME Communications.Complete all assigned training.Documentation of competency is required for all role-appropriate procedures, in addition to State specific licensure or certification as applicable. Center Readiness and Maintenance:Assist in maintaining all quality control, clinic inspection, and machine maintenance on a daily basis and report any and all discrepancies appropriately.Manage inventory of supplies; restock exam/procedure rooms.Comply with requirements of appropriate regulatory agencies (i.e. OSHA, CLIA and Department of Health).Maintain and comply with all MedExpress, Optum and Urgent Care Accreditation site assessment requirements.Maintain clinical supplies and equipment and ensure proper storage of biohazards.Prepare patient rooms, set up instruments and equipment according to protocol.Clean exam/procedure rooms, instruments and equipment between patient visits to maintain infection control.Clean according to scheduled maintenance program and keeping appropriate records.Work collaboratively with Area Clinical Leadership to complete administrative assignments, as time allows and knowledge base supports, such as chart audits, supply inventory, quality assurance assessment, etc. Working Relationships:Center Manager and all Center Team members, including providers and non-providers.Clinical & Business Operations Leaders.Administrative Offices support teams, including clinical and business operations leaders and training staff.

Keywords: MedExpress Urgent Care, Charlottesville , Medical Assistant, Healthcare , Charlottesville, Virginia

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