Customer Service Representative

Company: Albemarle Heating & Air
Location: Charlottesville
Posted on: January 16, 2022

Job Description:

Albemarle Heating & Air is calling all customer service professionals who are interested in a full-time Customer Service Representative (CSR) job in the Charlottesville, VA area to apply to join our amazing office teamWHY YOU SHOULD JOIN OUR TEAMWe are an outstanding heating and air conditioning service company in a competitive industry that invests in our team and offers real opportunities for career growth. We pay our Customer Service Representatives (CSR) top pay of $15-$20 per hour depending on experience. The typical work schedule is Monday-Friday 7:30 am 4:30 pm. Our team also enjoys great benefits, including medical, dental, vision, and prescription plans; paid time off and holidays; and 401(k) with company match, uniforms, and advancement potential. We also make it easy to apply with our initial quick and easy mobile-optimized application. If we have your attention, please continue readingABOUT ALBEMARLE HEATING & AIRFounded in 1988, here at Albemarle Heating & Air, we are dedicated to providing heating and air conditioning services that are DIFFERENT. We recognize that everyone defines comfort differently, so we seek to meet the needs and desires of each of our customers with individual care and quality service. From our humble beginnings, to becoming the fastest-growing local choice for HVAC service, we pride ourselves in having a crew of over 80 individuals with some of the best training and experience of any company in the countryWe believe that our success is due to our top-notch crew and our dedication to exceptional customer service. Therefore, we believe in supporting the growth and development of our team with excellent training opportunities that allow our employees to remain self-motivated and future-focused. We are happy to provide competitive pay, great benefits and perks, and a work environment where our employees enjoy showing up each dayARE YOU A GOOD FIT?We are looking for someone who has excellent communication and interpersonal skills and can solve issues for all kinds of clients with professionalism and patience. Ask yourself: Do you enjoy interacting with people on the phone and understand good phone etiquette? Are you organized and detail-oriented? Can you manage your time well and prioritize multiple tasks effectively? If so, please consider applying for this Customer Service Representative (CSR) position todayWHAT WE NEED FROM YOUAs a Customer Service Representative (CSR) for us, you are the voice of our company You get to provide superb customer service to our clients and help keep our office running smoothly. You must have a positive, friendly disposition that comes through in all your interactions by phone and in person. Your primary responsibilities will be to take inbound phone calls, make outbound calls, confirm appointments, create new customer files, and edit existing customer files. There will always be a variety of office tasks that you can help with, including keeping the office clean and organized. If you can do those things and meet the following requirements, we would be happy to have you as part of our teamGeographical knowledge of sales area or ability to read a mapHigh school diploma or GED2 years of related customer service experienceApply todayLocation: 22902

Keywords: Albemarle Heating & Air, Charlottesville , Customer Service Representative, Hospitality & Tourism , Charlottesville, Virginia