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Counter Sales Representative

Company: City Electric Supply
Location: Charlottesville
Posted on: September 10, 2018

Job Description:

Looking to start an exciting new career? City Electric Supply offers excellent career opportunities for people who are friendly, motivated, and passionate about providing incredible customer service. Benefits include medical, dental, and vision insurance, 401K, paid time off, and internal growth opportunities. About City Electric Supply CES is a family-owned electrical wholesaler with the benefits of a worldwide service network and the personal service of a neighborhood store. Our "customer service first" core value has allowed us to grow continually for over 30 years while keeping our founding principle of empowering people to make local business decisions. While CES now employs more than 3,000 people at 466 locations across the United States, our company values have stayed true. Summary The sales assistant serves as a key face-to-face contact and liaison for customers. This person generates sales while providing quick, accurate, and courteous service to customers. Additionally, this person is involved in processing customer orders and inquiries. This person is also involved in functions including receiving material, maintaining showroom/warehouse organization, shipping materials, and preparing customer orders. Essential Job Functions Sell merchandise to customers utilizing product and applications knowledge to select the best material to meet customer needs. This includes promoting associated items and introducing new products. Process customer orders and returns, ensuring that correct paperwork is completed, the customer signs and receives the correct copy, and paperwork is properly filed. Answer phones using proper phone etiquette and process customer orders and inquiries, providing product specifications, prices, and payment terms and by offering substitute products where appropriate. Establishes and maintains customer relationships and communications with customers and co-workers to provide excellent customer service by remaining polite, courteous, and efficient. Place, arrange and maintain merchandise displays. Accurately and promptly receive material coming into the warehouse from vendors, customers or other warehouses. Verify quantity and description of material by checking material against the packing slip, notifying stores manager of any discrepancies. Store material on shelves based on established warehouse organization. Safely operate all necessary equipment in work area. Maintain the cleanliness of the branch including warehouse, offices, counter areas, and bathrooms. This includes sweeping, vacuuming, mopping, and dusting of spaces and cleaning and/or sanitizing bathroom fixtures and office equipment. Ability to develop and maintain positive relations with customers, coworkers and supervisors. Ability to multi-task and to work effectively in a fast-paced environment. Ability to work full time or overtime, if necessary. Education/Experience High school diploma or equivalent. Two years related experience, preferred. Competencies Knowledge of product lines and suppliers. Knowledge of National Electrical Codes and Local Codes. Ability to evaluate products in terms of customer needs. Excellent customer Service skills. PC Proficiency for data entry. Oral and written communication skills. Reading and mathematical skills. Supervisory Responsibility This position has no supervisory responsibilities. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This position is very active and requires standing, walking, bending, kneeling, stooping, and climbing. The employee must be able to lift and move items up to 50 pounds. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. EEO Statement City Electric Supply (CES) provides equal employment opportunities (EEO) to all employees and candidates for employment without regard to race, color, religion, sex, national origin, age, disability, genetics or other protected class status. In additional to the federal law requirements, CES complies with applicable state and local laws governing nondiscrimination in employment. CES also makes reasonable accommodations to qualified individuals with disabilities, in accordance with the ADA. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation and training. City Electric Supply is a drug free workplace. Contact information: Kenny Morris Tel. 434-422-5308 Kenneth.Morriscityelectricsupply.com For further information about CES, visit our website at www.cityelectricsupply.com.

Keywords: City Electric Supply, Charlottesville, Counter Sales Representative, Hospitality & Tourism, Charlottesville, Virginia

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