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Concierge

Company: Commonwealth Senior Living
Location: Charlottesville
Posted on: January 15, 2019

Job Description:

ConciergeUS-VA-CharlottesvilleJob ID: 2019-4702Type: Regular Part-Time# of Openings: 1Category: Administrative/ClericalCommonwealth Senior Living at CharlottesvilleOverviewWould you like a meaningful job that is different every single day? The Concierge is a critical team member and serves as the very first person guests, visitors and vendors meet. We are searching for a warm, friendly, courteous person to take on the challenge of no two days being the same. If you can think on your feet, multi-task, and work well in an ever-changing environment, you have found the first step in a meaningful career in Senior Living. Come join our team in our residents' home! This position is a great start to your budding career! Many Executives got their start by being the warm, friendly, welcoming person at the front of the community. You will meet every resident, their family, and become the first and last person they interact every day! We love this role and it is so critical to our success. Join us! Position is Part-Time. Must be available on Weekends. Primary shift is 1am - 9am and 5pm - 1am with a possible 9am-5pm shift Areas of Primary Responsibility--- Receive guests and visitors, having them sign in.--- Assist visitors in finding resident rooms.--- Answer telephone, takes messages (to include caller's name, telephone number,time and date of call), respond to requests, forward information to other staffmembers.--- Announce appointments and arrivals to appropriate staff.--- Type memos, correspondence, reports, and other documents as requested.--- If requested, sort mail and distribute appropriately to mailboxes, residents anddepartments.--- Create and maintain an atmosphere of warmth, personal interest and positiveemphasis.--- Maintain confidentiality of all pertinent resident information to ensure that residentrights are protected.--- Be knowledgeable about community services and rates, providing families and/orprospective residents with tours and/or community information.--- Assemble and maintain admission and information packets.--- Keep front desk and lobby area neat and organized.--- Perform any other duties assigned by Director/Administrator.--- Other duties as assignedQualifications--- High school education or equivalent required.--- Must be able to read, write, speak and understand the English language.--- Prior experience in working with public.--- Strong computer skills preferred.--- Must be comfortable with a multi-line telephone system, answering, takingmessages and transferring calls.--- Good physical and mental health; PPD screening required.--- Must have an interest in people, especially the geriatric population.--- Ability to work without close supervision and to follow verbal and writteninstructions.--- Must use tact and courtesy in dealing with staff, residents, their families and visitors.--- Must possess the ability to communicate effectively with all levels of management,employees and outside contacts.--- Must be willing to perform non-professional duties.--- Must be level-headed in emergency situations and have an acute sense ofresponsibility.--- Must possess a spirit of cooperation and enthusiasm.--- Must attend all mandatory company meetings and specified training sessions.--- Must maintain confidentiality. PI106889158

Keywords: Commonwealth Senior Living, Charlottesville , Concierge, Hospitality & Tourism , Charlottesville, Virginia

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