AMS Administrator

Company: ROCS
Location: Arlington
Posted on: February 16, 2026

Job Description:

Job Description Job Description About the Role A national professional association is seeking a highly skilled Association Management System (AMS) Administrator to provide maternity leave coverage for approximately 4 months starting in early March. This role will serve as the in-house expert for their AMS built on Microsoft Dynamics 365 (Cobalt platform) and will work closely with internal teams and vendors to ensure system reliability, clean data, efficient workflows, and a strong user experience. This is a hands-on, systems-focused role ideal for someone who has real experience configuring and administering a CRM/AMS environment. Key Responsibilities AMS Administration & Configuration Configure and maintain Dynamics/Cobalt entities, forms, views, business rules, and security roles Support system enhancements, updates, and solution deployments in partnership with vendors Monitor system health, performance, and data integrity Maintain documentation including runbooks, release notes, and system instructions Workflow & Automation (Power Platform) Design, build, and maintain Power Automate workflows for approvals, notifications, and data synchronization Support testing, system updates, and post-release checks Evaluate customization requests for long-term system stability and usability Data, Reporting & Governance Maintain data standards, validation rules, and deduplication practices Support reporting and dashboard creation for business teams Assist with data imports, audits, and resolving data discrepancies Promote data stewardship and self-service reporting Security, Compliance & Integrations Manage role-based access, field-level security, and compliance practices Coordinate with vendors on integrations and API connections Support backup, recovery, and documentation for business continuity Stakeholder Support & Training Serve as a liaison between IT, staff, and external partners Provide advanced support and preventative system solutions Create user guides, training materials, and “how-to” documentation Qualifications 3 years of hands-on experience with Microsoft Dynamics 365 or similar CRM/AMS platform Experience working within an Association Management System (AMS) or membership-based organization strongly preferred Strong experience with Power Automate / Power Platform Experience with data management, imports/exports, deduplication, and reporting Ability to work independently as the primary system expert Strong communication skills and ability to work with both technical and non-technical teams Bachelor’s degree or equivalent hands-on systems experience Preferred Experience Experience with Cobalt or NetForum Microsoft certifications (PL-200, PL-400, etc.) Familiarity with Power BI, Dataverse, integrations, and APIs Exposure to ITIL or service desk best practices Fulltime, Remote $30-$35/hr 3-4 Month Temporary Assignment

Keywords: ROCS, Charlottesville , AMS Administrator, IT / Software / Systems , Arlington, Virginia