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Business Analyst - Information Technology

Company: WorldStrides
Location: Charlottesville
Posted on: August 10, 2019

Job Description:

Business Analyst - Information Technology


Charlottesville, VA (Headquarters)

Job Code


# of openings


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About us: WorldStrides is the largest and most trusted educational student travel company in the country, providing a variety of travel programs to more than seven million lower and higher education students since our inception in 1967. With offices both domestically and internationally, our team of over 1,500 professionals work together in bringing the classroom to life to over 425,000 students last year alone.

IT Business Analyst

The IT Business Analyst (BA) will serve as a liaison between business stakeholders and the Agile/Scrum team translating business needs into operational requirements so that highly-valuable technical solutions can be delivered.

Tasks and Responsibilities

  • Collect, document, analyze and validate business rules and requirements; in addition to IT functional and non-functional requirements

  • Conduct process and product requirements gathering activities (brainstorming, focus groups, interviews, observation, prototyping, workshops) and document/communicate the resulting requirements

  • Collaborate with Product Owners and Portfolio Directors to understand strategic goals, business problems, and feature sets

  • Translate business rules and requirements into appropriate process workflows, charts, models, technical designs, and user stories

  • Develop subject matter expertise in application functionality and features

  • Breakdown projects into epics, features, and user stories by using various techniques such as story mapping

  • Present new feature and product concepts to development team and work to identify options to meet business requirements

  • Work closely with the development team to test, implement and deliver software solutions

  • Understand project scope to enable change identification and risk escalation

  • Participate in work estimation efforts for high level and detailed pieces of work

  • Prepare and participate in release planning (e.g. communication, training support, release notes)

  • Articulate technical concepts and technical details, as well as possess a working understanding of the inter-dependencies between technical tasks

  • Update user and/or training documentation, as needed

  • Assist as needed with backlog prioritization and the resolution of defects

  • Support the Product Owner and Portfolio Directors in various tasks, as needed

  • Perform user acceptance testing, as required


    • 3-5 years of business analysis experience and/or related functions

    • Knowledge of SDLC, and various development methodologies

    • Experience with Agile and Waterfall methodologies

    • Strong organizational skills with an attention to detail and quality

    • Excellent relationship and collaboration skills

    • Ability to think critically and apply appropriate judgment and creativity to a wide variety of information technology issues

      Desired Experience

      • Background in Customer Relationship Management and related tools (Microsoft Dynamics, NetSuite, Salesforce)

      • Knowledge of various screen capture, wire framing, and agile project management software such as Jira/Confluence

      • Knowledge and certification of the IIBA Business Analysis Body of Knowledge (BABOK)


        • Bachelor's degree from accredited University or College

          WorldStrides is an Equal Opportunity Employer.

Keywords: WorldStrides, Charlottesville , Business Analyst - Information Technology, IT / Software / Systems , Charlottesville, Virginia

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