CharlottesvilleRecruiter Since 2001
the smart solution for Charlottesville jobs

Client Support Associate, Enterprise

Company: Standard & Poor Ratings Group
Location: Charlottesville
Posted on: December 4, 2019

Job Description:

JobDescription : The Role: Enterprise Client Support Associate The Location: Charlottesville, Virginia The Grade: (for internal use only) G7 The Team: You will join a very collaborative and professional team where you will be able to gain broad knowledge within the financial world related to asset classes including Fixed Income, Commodities, and Equities. The Impact: You will contribute to the team and company in a substantial way by answering client queries while showcasing your vast knowledge of our tools, data and the industry we cover. You will integrate into a group with high expectations and can expect to have a significant impact. Your position is critical as it is the link between the end-user and our products. Combining an expertise in our products with a deep understanding of who our clients are and how they use our tools, as a Client Service Associate, you will be a consultant providing best and most efficient ways for our clients to achieve quality results. What s in it for you: You will start in a junior role working with multiple levels of the team. Due to frequent interactions with sales and product management, this is a highly transparent role with potential for growth outside the department. Responsibilities: * Respond to inquiries for data feed clients * Improve your technical expertise with User Acceptance Testing (UAT), MS Excel, and SQL. * Provide professional, timely, quality support of our feed based products * Recording accurate and timely tracking of client issues within our Client Relationship Management system * Documentation of newly found solutions and product updates * Collaboration with internal teams across the organization to route client concerns, improvement requests and sales leads * Staying current on existing and newly developed product offerings What we re looking for: Basic Qualifications: * Minimum of Bachelor s degree in Finance, Business, Accounting, Economics or related field * Experience in Outlook, Word, and PowerPoint * Knowledge of corporate accounting statements such as the income statement, balance sheet, and cash flow statement * Excellent written and verbal interpersonal skills, strong attention to detail and ability to multitask effectively * Team-player mentality with collaboration skills * Flexible to changes in a dynamic environment * Proficiency with Capital IQ Platform/Products * Advanced Excel experience Preferred Qualifications: * 0-2 years working experience * Knowledge of investments including private equity, public equity, fixed income, ETF s, mutual funds, commodities, etc. * SQL experience S&P Global Market Intelligence At S&P Global Market Intelligence, we know that not all information is important some of it is vital. Accurate, deep and insightful. We integrate financial and industry data, research and news into tools that help track performance, generate alpha, identify investment ideas, understand competitive and industry dynamics, perform valuation and assess credit risk. Investment professionals, government agencies, corporations and universities globally can gain the intelligence essential to making business and financial decisions with conviction. S&P Global Market Intelligence is a division of S&P Global (NYSE: SPGI), which provides essential intelligence for individuals, companies and governments to make decisions with confidence. For more information, visit ************************************ S&P Global is an equal opportunity employer committed to making all employment decisions without regard to race/ethnicity, gender, pregnancy, gender identity or expression, color, creed, religion, national origin, age, disability, marital status (including domestic partnerships and civil unions), sexual orientation, military veteran status, unemployment status, or any other basis prohibited by federal, state or local law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: *************************** and your request will be forwarded to the appropriate person. The EEO is the Law Poster **************************************************************** describes discrimination protections under federal law. Job ID : ******Posted On : 11-19-2019Location : Charlottesville, VA US

Keywords: Standard & Poor Ratings Group, Charlottesville , Client Support Associate, Enterprise, Other , Charlottesville, Virginia

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Shipt shopper - keep 100% of tips, 100% of the time
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: Leesburg
Posted on: 12/7/2019

Shop for Shipt - make money shopping for groceries
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: Leesburg
Posted on: 12/7/2019

Travel Surgical Tech - $1,286 per week
Description: NurseFly Travel Nursing with Tact Allied Medical Staffing is seeking a travel surgical tech for a travel job in Leesburg, Virginia:- Specialty: Surgical Tech- Discipline: Allied Health Professional- Start (more...)
Company: NurseFly Travel Nursing
Location: Leesburg
Posted on: 12/7/2019


Get paid to grocery shop. Hit milestones along the way
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: Leesburg
Posted on: 12/7/2019

Personal shopper get paid to grocery shop
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: Leesburg
Posted on: 12/7/2019

Ready for a New Career Path
Description: Are you tired of a dead end job Would you like a career instead Our 26 year old discount Healthcare
Company: Living Healthy
Location: Leesburg
Posted on: 12/7/2019

Experienced OTR Company Truck Drivers
Description: CDL-A TRUCK DRIVER - HOME WEEKLY Enjoy Huge Earnings Weekly Home Time At EPES Transport, we re hiring experienced CDL-A Truck Drivers for regional opportunities that offer guaranteed high miles and (more...)
Company: Epes Transport System Inc
Location: Leesburg
Posted on: 12/7/2019

11C Indirect Fire Infantryman
Description: As an Army National Guard Indirect Fire Infantryman, you'll be in charge of the Infantry's most powerful weapon - the mortar. As part of a mortar squad, section, or platoon, you will perform challenging (more...)
Company: Army National Guard
Location: Leesburg
Posted on: 12/7/2019

Shopper - Earn up to $24/hour after your first 100 orders
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: Leesburg
Posted on: 12/7/2019

Choose your own schedule - earn pay plus tips
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: Leesburg
Posted on: 12/7/2019

Log In or Create An Account

Get the latest Virginia jobs by following @recnetVA on Twitter!

Charlottesville RSS job feeds