Under the supervision of the Lead Medical Director, this
position is responsible for the medical care of InnovAge
participants across a variety of settings, including but not
limited to the ADHC clinic, participants’ homes, the nursing home,
assisted living facilities and personal care boarding homes. Direct
hospital inpatient care is not required but close coordination of
care with hospital based providers is essential.
Essential Functions and Work Responsibilities
Functional Category: Primary Care
Estimated Percent of time Spent - ( Approximately 80% of
· Provide medical care to Innovage PACE participants, including
the evaluation, diagnosis and management of their medical
conditions, including but not limited to taking of a medical
history, performance of physical examination, ordering and
interpretation of diagnostic tests, formulation of an assessment of
condition and a treatment plan, writing prescriptions, ongoing
follow up of same, and management of medical information from
specialists and hospital teams.
· Document medical care in the participant’s medical record, in
compliance with InnovAge PACE documentation policies. May include
involvement with the establishment of electronic medical records
and providing the Lead Medical Director with input around needed
ongoing EMR enhancements.
· Provide after-hours medical coverage as assigned by the Chief
Medical Officer and/or Lead Medical Director to assure that a
physician is available 24 hours a day, 365 days per year.
· Participate within the interdisciplinary team in the
formulation of Plans of Care for InnovAge PACE participants, as
well as in other interdisciplinary team settings that further the
care of InnovAge PACE participants.
· Contribute in the quality improvement initiatives of InnovAge
· Presents input into, initiates and/or facilitates new medical
programs and processes in support of InnovAge PACE’s strategic
Functional Category: Supervision
Estimated Percent of time Spent - (Approximately 20% of
· Effectively supervises and manages direct reports and
provides, by example and leadership, motivation and direction to
employees of the organization.
· Carries out supervisory responsibilities in accordance with
the organization's policies and applicable state and federal
· Responsibilities include interviewing, hiring, and training
employees; planning, assigning, and directing work; appraising
performance; recognizing and rewarding employees; corrective
disciplinary procedures and practices (under direction of
supervisor and in partnership with Human Resources), addressing
complaints and resolving problems.
· Ensures annual employee performance reviews are conducted in a
timely and effective manner. Evaluates performance of employees for
compliance with established policies and objectives of the
organization and contributions in attaining objectives.
· Helps set the tone of the department to ensure morale, team
work, and that the positive employment culture of the organization
· Regularly schedules leadership/management, department, and
staff 1:1 meetings to provide leadership, development, and a forum
for communication to ensure coordination and collaboration in
meeting organization and individual goals.
· Additional work functions and duties may be assigned
To perform this job successfully, an individual must be able to
perform each essential duty satisfactorily. Requirements listed
below are representative of the knowledge, skill, and/or ability
required. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential
· Doctor of Medicine or Osteopathy degree required.
Licensure, Certification, Registration or Designation
· Current active state Medical License
· DEA number
· Adequate malpractice coverage
· Board Eligible or Certification required, If Board Eligible,
certification required within 2 years
Work Experience and Qualifications
· A minimum of one year working with the frail or elderly is
· Postgraduate training in a primary care specialty, including
but not limited to internal or family medicine and completion of
post-residency training in geriatric medicine preferred, but not
Licensure, Certification, Registration or Designation
· Board Eligible or Certification preferred in primary care
Other Knowledge Skills and Abilities Required
Computer Skills Must be computer proficient and possess
experience with Microsoft Word, Excel, and Outlook.
Must be able to quickly learn specific software and new
Mathematical/Financial Skills Ability to apply concepts such as
fractions, percentages, ratios, and proportions to practical
Able to analyze data and statistics and draw reasonable
conclusions and compile accurate reports.
Experience with P/L and developing and managing budgets.
Language Skills Ability to read, analyze and interpret
regulations and other documents.
Strong interpersonal skills and ability to effectively and
tactfully present information to, and communicate with, co-workers,
employees, and others.
Possess exceptional English written and verbal communication
skills, including accurate grammar and business correspondence
Ability to read and write memos, reports, and correspondence
that conform to prescribed style and format.
· Ability to define problems, collects data, establish facts,
and draw valid conclusions.
Other Skills and Abilities:
· Strong management ability and capable of setting clear
objectives for staff and motivating them to achieve those
objectives on time and according to plans. Able to establish and
maintain cooperative and positive working relationships.
Organized, detail-oriented, diplomatic, proactive,
self-motivated, dependable, and driven by excellence.
Even-tempered and able to balance multiple tasks in accordance
with changing deadlines and priorities in a fast-paced
Ability to work sensitively and effectively with individuals of
diverse ethnic and cultural backgrounds.
InnovAge Service Standards Requirements
· Safety- Maintains a safe work place. Reports all unsafe work
conditions to supervisor and/or Safety & Loss Control Manager and
works in conjunction with supervisor, Safety & Loss Control
Manager, and staff to correct unsafe work conditions. Follows and
enforces all safety policies.
Accountability Commitment – Commits to his/her job and to the
success of the company. Continuously puts forth the effort to
achieve goals and continuous quality improvement. Degree to which
employee goes the extra step to ensure job/task completion. Takes
initiative to offer ideas to improve processes or results.
Cooperativeness – Consistently supports management decisions as
demonstrated by his/her actions. Demonstrates a “can do” attitude
by responding positively to instructions. Follows instructions and
works harmoniously with others to complete the job or task.
Attendance – Meets or exceeds punctuality and attendance
expectations/requirements. Faithfully reports to work and conforms
to scheduled work hours. When necessitated, follows call-in
procedures and informs others of absences.
Caring Customer Service - Embraces the organization's commitment
to internal and external customer service and demonstrates a
customer-centric approach when interacting with co-workers,
participants, clients, and all other business contacts.
Confidentiality – Maintains confidentiality of employee,
participant, and client data/information, and any other sensitive
organization information as appropriate.
Integrity Adherence to Company Policy – Follows and enforces
guidelines as established by policies. Conforms to company and job
standards and requirements. Shows respect for others. Acts in the
best interests of the company at all times. Serves as an example
for others. Conducts business in an ethical fashion.
Reliability – Completes responsibilities with minimal direct
supervision. Follows through with assigned jobs and tasks all the
way through completion. Puts forth the effort to achieve goals and
objectives under varying circumstances.
Alignment with Company Goals & Objectives – Supports the
organization’s mission, vision, and values and holding
self-accountable for applying these principles daily and personally
living them when working with co?workers, participants, clients,
and all other business contacts.
Quality Quantity of Work / Productivity – Produces at a high
volume. Always puts forth the effort to maximize productivity.
Meets or exceeds established work deadlines. Engages in a
productive work effort whenever possible. Meets goals and
Quality of Work – Produces work that is accurate and reliable.
Accomplishes work quickly and efficiently. Works in a thorough and
organized manner while minimizing down time. Results are
consistently within acceptable quality standards.
Job Knowledge – Demonstrates a thorough understanding of his/her
job processes and procedures. Integrates knowledge to efficiently
accomplish job requirements. Efficiently uses resources (including
staff and management) to obtain additional knowledge.
Communication – Exhibits good interpersonal skills. Develops and
fosters professional relationships with co-workers, participants,
clients, and vendors. Keeps others informed as directed by
operational demands and need-to-know. Keeps self informed of
announcement made via established company venues