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General Manager

Company: HOLIDAY INN CHARLOTTESVILLE UNIVERSITY AREA
Location: Charlottesville
Posted on: May 3, 2021

Job Description:


The Holiday Inn Charlottesville is seeking an experienced General Manager to manage the hotel's operation and maintain established cost and quality standards in order to ensure superior service and maximize profits.

The Holiday Inn is owned and operated by Shamin Hotels. We are central Virginia's largest hotel management company! Having tripled in size to 60 hotels over the past ten years and with an aggressive portfolio across full and select service brands, we also own and operate hotels under Hyatt, Hilton, Marriott, InterContinental and Choice flags.

Shamin associates are passionate, driven, self-starters who are determined to outperform the competition. Our expectations are driven by high standards and performance. Our accelerated growth pipeline can put your career path on the fast track. We are looking for the right manager who wants to move this property to the next level of success.

We offer a competitive salary and benefit package. Our benefits plan is comprehensive to include medical, vision, dental, life insurance, spouse life insurance, child life insurance, short and long term disability, 401-K, life insurance, critical illness, pet insurance and an employee assistance program. In addition, we offer paid time off and hotel discounts among other perks and benefits.

Job Responsibilities:


  • -Develops short term and long term financial and operational plans for the hotel which support the overall objectives of the company.

  • -Monitors the performance of the hotel through verification and analysis of guest satisfaction systems and monthly financial reports.

  • -Maintains product and service quality standards by conducting ongoing evaluations and investigating complaints. Initiates corrective action.

  • -Implements and maintains local and national sales/marketing programs.

  • -Establishes and maintains a pro-active human resource function to ensure employee motivation, training and development, wage/benefit administration and compliance with established labor regulations and company HR policies and procedures.

  • -Establishes and maintains applicable preventative maintenance programs to protect the physical assets of the hotel.

  • -Maintains a security function which protects both the assets of the hotel and the personal safety of employees and guests.

  • -Maintains a safe hotel for all employees and guests by ensuring compliance with Shamin safety policies including accident prevention, employee safety training and prompt safety hazard correction and incident investigation/reporting.

  • -Implements and maintains effective two-way communication systems which cross departmental lines and reach all employees.

  • -Develops new programs, which result in an increased level of guest satisfaction and operational excellence.

  • -Manages in compliance with established company policies and procedures.

  • -Manages in compliance with local, state, and federal laws and regulations.

  • -Knows and complies with all company policies and procedures pertaining to this position and its duties.

  • -Rewards employees who use their empowerment to meet or exceed guest expectations.

  • -Establishes and maintains an appropriate level of community involvement.

  • -Teaching, mentoring, and directing hotel staff.

  • -Close working relationship with all department heads.

  • -Demonstrating self-confidence, energy and enthusiasm at all times.

  • -Being comfortable with the high level of visibility and the leadership role within the hotel and community.

  • -Flexibility to work various schedules as business demands including nights, weekends and holidays.

  • -Performs other related duties as required.

Keywords: HOLIDAY INN CHARLOTTESVILLE UNIVERSITY AREA, Charlottesville , General Manager, Other , Charlottesville, Virginia

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