Company: Education Realty Trust Inc.
Posted on: June 6, 2021
The Community Assistant (CA) works with and supports the team of
property management professionals in achieving occupancy and
retention goals by performing administrative tasks related to
leasing, marketing, and customer service at the community.
Performs administrative tasks for the leasing office including
but not limited to: copying documents, filing resident files,
preparing notices, handling resident calls, and organizing rent
payments and other collateral materials.
Assists with sales and leasing activities to achieve the
property's revenue and occupancy goals by conducting virtual tours,
responding to online inquiries, greeting and qualifying prospects,
conducting property tours, and showing apartments.
Assists with the lease preparation process by generating all
required lease paperwork and organizing resident lease files.
Assists with move in and move out process for residents; commits
to working move-in and move-outs with the understanding that these
events, along with "turn", are mandatory work dates. Any time off
during these dates will be considered an exception and must be
requested and approved in writing by the Community Manager well in
Answers incoming calls and sets appointments for prospects to
tour the property.
Performs on-campus marketing outreach to generate Community
awareness and qualified traffic.
Assists with coordinating resident functions, including parties,
birthday cards, unit visits, and other programs to achieve resident
Schedules and conducts resident visits as directed and
distributes notices such as flyers, newsletters, resident surveys,
and late notices.
- Acts as an after-hours liaison between residents and property
management. Works mandatory on-call schedule, for
which the CA will be paid a specified minimum number of hours
plus any actual hours which exceed the standard
minimum hours. Responds to after-hours emergencies within a
required period of time. At least one on-call shift per
week is expected; however, the schedule is determined at the
Responds quickly and courteously to resident concerns and
questions and takes prompt action to solve problems and/or document
and convey resident or other requests to the appropriate
Must be available to work a minimum of 10 hours per week.
Must be enrolled at a local university and be in good academic
Lives onsite unless an exception has been granted by a Director
of Operations or Senior Director of Operations.
- Other duties as assigned.
Greystar will consider for employment qualified applicants with
arrest and conviction records.
Keywords: Education Realty Trust Inc., Charlottesville , Community Assistant, Other , Charlottesville, Virginia
Didn't find what you're looking for? Search again!