Front Desk - Guest Experience

Company: Marriott
Location: Charlottesville
Posted on: June 6, 2021

Job Description:

**Job Number** 21029144

**Job Category** Rooms & Guest Services Operations

**Location** Courtyard Charlottesville, 638 Hillsdale Drive, Charlottesville, Virginia, United States VIEW ON MAP (https://www.google.com/maps?q=Courtyard+Charlottesville%2C638+Hillsdale+Drive%2CCharlottesville%2CVirginia%2CUS)

**Brand** Courtyard by Marriott

**Schedule** Full-Time

**Relocation?** N

**Position Type** Non-Management

**Located Remotely?** N

With more than 330 managed locations in more than 20 countries Courtyard by Marriott offers a refreshing environment that helps guests stay connected and balanced. Working at Courtyard, you'll ensure guests have a smooth, productive stay that meets their personal and business needs. Find Your World at Courtyard by Marriott.

**JOB SUMMARY**

Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.

_Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

Keywords: Marriott, Charlottesville , Front Desk - Guest Experience, Other , Charlottesville, Virginia