The Sheila C. Johnson Center for Clinical Services within the
School of Education and Human Development at the University of
Virginia seeks qualified applicants for a full-time position as a
Healthcare Office Assistant & Front Desk Specialist.
The individual will assume a key role on a well-organized
outpatient administrative staff team. The Healthcare Office
Assistant & Front Desk Specialist conducts a range of clinical
support services, potentially including patient reception and
telephone screening, obtaining insurance information and
authorization, scheduling appointments, referral and file
management, credentialing, purchasing, chart auditing, data
tracking, and troubleshooting, as well as advising on solutions and
implementing process improvements as needed to support high quality
clinical care and clinical training.
Healthcare Office Assistants perform work with supervisor
support, training, and high standards for customer service and
Education and Experience:
- High School Diploma is required, Bachelor's degree
- Two years experience in customer service or administrative
experience in a health care environment is preferred.
- Strong organizational skills;
- Strong written, verbal and interpersonal communication
- Digital fluency and general knowledge of Microsoft office
software (e.g., Excel, Outlook, Word);
- Ability to learn and interface with University and Clinic
technologies (electronic medical record, accounting systems,
- Ability to interact with various levels of internal and
external constituencies with confidentiality and high levels of
- Ability to work quickly at times, while maintaining accuracy
and professional demeanor.
- Ability to work remotely and in-person.
- Sense of purpose/pride in supporting high-quality clinical
training and services to clients and their families.
- Ability to participate in and maintain a positive work culture
centered on teamwork, a shared sense of mission, and respect.
- Ability and frustration tolerance for problem solving and
maintaining detail-oriented workflows, systems, and
Anticipated Hiring Range: $15 - $20/hour (~$31,200 - $41,600,
annually) commensurate with qualifications and experience with UVA
For questions about the position or the application process,
please contact Bethany Case, Academic Recruiter. Applicant review
will begin immediately. This position will remain open until
filled. Please apply through Workday, and search for "Healthcare
Office Assistant & Front Desk Specialist". Complete an application
online and attach a CV/resume (cover letter optional) into the
resume submission field, multiple documents can be submitted into
this one field. Internal applicants must apply through their UVA
UVA's Sheila C. Johnson Center for Clinical Services at the
School of Education and Human Development provides
transdisciplinary clinical services for individuals of all ages,
incorporating the expertise of licensed professionals and faculty
with graduate training programs spanning a range of clinical
specialties. The Center serves the needs of the community by
providing a vibrant, welcoming, modern, and elegant setting for the
provision of clinical psychology, speech and language pathology,
audiology, and reading services.
Charlottesville and central Virginia offer a distinctive
community for both personal and professional activities.
Charlottesville is located in the foothills of the Blue Ridge
Mountains and is consistently listed among the top cities in
national rankings of the most desirable places to live. It offers a
thriving community, highlighted by regular literary, film, musical,
theatrical, and historical festivals. For more information about
UVA and the surrounding area, please visit http://uvacharge.virginia.edu/guide.html.
UVA assists faculty spouses and partners seeking employment in the
Charlottesville area. To learn more please visit https://dualcareer.virginia.edu/.
The University of Virginia, including the UVA Health System
which represents the UVA Medical Center, Schools of Medicine and
Nursing, UVA Physician's Group and the Claude Moore Health Sciences
Library, are fundamentally committed to the diversity of our
faculty and staff. We believe diversity is excellence expressing
itself through every person's perspectives and lived experiences.
We are equal opportunity and affirmative action employers. All
qualified applicants will receive consideration for employment
without regard to age, color, disability, gender identity or
expression, marital status, national or ethnic origin, political
affiliation, race, religion, sex (including pregnancy), sexual
orientation, veteran status, and family medical or genetic