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Front of House Manager

Company: Torchy's Tacos
Location: Charlottesville
Posted on: June 7, 2021

Job Description:

The Torchy's legacy began in Austin, Texas in 2006 with an idea, a dedicated executive chef and a food trailer to now operating in dozens of locations across multiple states.  OUR MISSION: Be Damn Good. OUR VISION: Serve people the best damn tacos. OUR WHY: Passion. OUR MOTTO: Devil is in the details.

Here’s what we need:

As a Torchy’s Front of House Manager, you will be responsible elevating the guest experience and ensuring the FOH Team Members do the same. We are looking for a tenacious and out-going individual that can unite our family of Taco Junkies! This individual is results-oriented and is self-motivated, with a passion for developing others.

What you’ll be doing:

  • Leads Front-of-House operations, ensuring guest satisfaction
  • Models best-in-class hospitality and coaches the team to deliver the same
  • Evaluates online ordering and to-go metrics and leverages opportunities to enhance pick-up experience
  • Addresses and alleviates all guest concerns; develops solutions to improve future service
  • Schedules FOH team members to meet business needs and coordinates Local Store Marketing
  • Assists Managing Partner and Kitchen Manager with operation of store
  • Leads store opening/closing procedures
  • Drives compliance with safety, security and sanitation standards
  • Communicates expectations clearly and has consistent follow-ups with team members
  • Leads and creates initiatives to drive sales/profit and store performance
  • Drives a ‘DAMN GOOD’ bar experience and develops the bar as a destination

QUE-SO…here’s what you’ll need:

  • 2+ years of previous restaurant management experience
  • High-level understanding of training and development concepts
  • Ability to lead and foster teamwork
  • Oral and written communication skills
  • Excellent with time management
  • Required state alcohol-server and Manager Food Certification
  • Must be able to use to lift, push, pull, or carry heavy objects up to 40 pounds
  • Must be able to stand for several hours and walk for long periods of time
  • Must be able to bend, stretch, twist, or reach for objects on shelves at various height levels

Let’s TACO ‘bout perks:

  • Torchy’s swag
  • Discounts on DAMN GOOD food and merchandise
  • Medical, Dental, Vision, and Life Insurance
  • 401(k) Eligibility
  • Paid Time Off
  • Badass co-workers

Keywords: Torchy's Tacos, Charlottesville , Front of House Manager, Other , Charlottesville, Virginia

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