The Patient Care Advocate - Population Health is responsible for
working directly with patients, providers, emergency room, clinical
inpatient and outpatient care teams, pharmacy, as well as social
work, case management, home health, skilled nursing facility
partners, inpatient rehab facility partners, and local, state and
federal resource providers in supporting the management and
coordination of patient panels across the health system spectrum
for multiple payer types and value based care contracts.
The UVA Health, Population Health department strives to improve
the patient experience, the quality of care and outcomes while
managing costs for defined groups of people, as well as to bring
significant health concerns into focus so that issues can be
addressed by matching needs to resource allocation as a means to
overcome the barriers to healthcare that drive poor health
conditions. Population Health seeks opportunities to collaborate
internally and with other agencies and organizations to improve the
health outcomes within the local, regional and state areas in order
to best care for the patient populations served.
Conducts patient enrollment, assessment, education, and guidance
at any point prior to, during, and/or after the inpatient stay, ED
visit, ambulatory referral or outpatient appointment(s).
Reviews and maintains charts and facilitates patient
accessibility to this information.
Reviews and understands patient assessments, ICPs, DTPs, patient
discharge summaries, and researches clinical indicators.
Collaborates with teams across multiple clinics and areas.
- In addition to the above job responsibilities, other duties may
Position Compensation Range: $16.31 - $25.28 Hourly
Education: Bachelor's Degree or Associates Degree in Medical
Assisting from an accredited Program of Study such as the
Commission on Accreditation of Allied Health Education Programs
(CAAHEP) or the Accrediting Bureau of Health Education Schools
(ABHES) or Graduation from a certified Paramedic or
EMT-Intermediate education program required.
Experience: 1 year experience in a clinical environment and/or
in an advocate or navigator role.
Licensure: If MA Certified Medical Assistant (CMA) by the AAMA
(American Association of Medical Assistants) or Registered Medical
Assistant by the AMT (American Medical Technologists) is required.
If Bachelor's Degree no certification is required. If EMT,
certified as a EMT-P or EMT-I in the Commonwealth of Virginia or
certified as a NREMT-I or NREMT-P (National Registry of Emergency
Medical Technicians) required.
Job requires standing for prolonged periods and frequently
bending/stooping/traveling. Proficient communicative, auditory and
visual skills; Attention to detail and ability to write
The University of Virginia, including the UVA Health System
which represents the UVA Medical Center, Schools of Medicine and
Nursing, UVA Physician's Group and the Claude Moore Health Sciences
Library, are fundamentally committed to the diversity of our
faculty and staff. We believe diversity is excellence expressing
itself through every person's perspectives and lived experiences.
We are equal opportunity and affirmative action employers. All
qualified applicants will receive consideration for employment
without regard to age, color, disability, gender identity or
expression, marital status, national or ethnic origin, political
affiliation, race, religion, sex (including pregnancy), sexual
orientation, veteran status, and family medical or genetic