Server - $500 Sign on Bonus
Company: Keswick Hall
Location: Charlottesville
Posted on: June 13, 2022
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Job Description:
Overview: The Server's responsibility is selling and serving
food and drink in a professional manner. Responsibilities: Duties
include but are not limited to: Prepares mise-en-place; sets up and
clears tables in the work area.
Maintains high standards of hygiene and orderliness.
Provides genuine hospitality and recognition, acts as host/hostess
in the work area.
Promotes hotel services and products.
Takes orders for, serves (where applicable, prepares) food and
beverages to guests as per hotel standards in a friendly, timely
and efficient manner.
Anticipates guest needs, offers suggestions and ascertains
satisfaction.
Takes ownership of guest concerns and requests and acts decisively
to ensure guest satisfaction when glitches occur.
Describes food & beverage menu items with interesting and vivid
descriptions in a concise, informative and appropriate manner.
Is highly sensitive to guest preferences; assists in compiling
guest history; offers a special service touch when an opportunity
is presented.
Requisitions supplies according to established procedures.
Accurately posts guest checks, processes payments and adheres to
related control procedures in a vigilant manner.
Offer interesting, and vivid descriptions of each item's origin,
taste, and preparation methods.
Communicates guest orders including any special needs or requests
to the kitchen using the hotel's point-of-sales system.
Checks completed kitchen orders with the guest's original
order.
Anticipates guest needs to ascertain satisfaction and responds
urgently and appropriately to guest concerns and requests.
Perform other duties as assigned.
Qualifications: Minimum of a high school diploma (or equivalent)
and 1 year of food service experience. However, a combination of
experience and/or education will be taken into consideration. Fine
dining experience preferred. Strong knowledge of food & beverage.
Must possess a high degree of product knowledge and relevant
technical skills. Keeps abreast of events in the hotel. Strong
ability to multi-task and observe entire dining room. Ability to
work a variety of shifts as will involve days, evenings, weekends
and holidays. Strong time management skills. Excellent
communication and customer service skills. Strong interpersonal and
teamwork skills. Ability to organize and prioritize. Strong
commitment to service. Exemplary English language skills. TIPS
Certification. Certified in CPR, First Aid AED. Must be able to go
up and down staircase as well as stoop and bend. Must be able to
lift up to 25 pounds. At this time, Keswick will not sponsor a new
applicant for employment authorization for this position. Keswick
offers an opportunity to grow and develop your career in an
environment that provides a fulfilling workplace for employees,
creates an environment for continuous learning, and embraces the
ideas and diversity of others. In addition, we offer a robust
benefits package including health, dental, vision, life and
disability; a competitive PTO offering, as well as 401(k).
Keywords: Keswick Hall, Charlottesville , Server - $500 Sign on Bonus, Other , Charlottesville, Virginia
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