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IT Helpdesk Support, Tier 2 (Full-time)

Company: Thomas Jefferson Foundation, Inc.
Location: Charlottesville
Posted on: November 21, 2022

Job Description:

Monticello seeks a full-time IT helpdesk support staff member. The candidate will respond to requests, triage support/service tickets with escalation as needed, set up computers and other devices, and respond to alerts from our system monitoring tools. This role will require supporting A/V systems for exhibits, theater, and conference rooms. The ideal candidate is organized, has excellent customer service skills, and is able to quickly learn and apply new technical skills. This role will require working on-site and may require working after-hours or on weekends.Position open until filled.

Keywords: Thomas Jefferson Foundation, Inc., Charlottesville , IT Helpdesk Support, Tier 2 (Full-time), Other , Charlottesville, Virginia

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