Assistant Property Manager (Bilingual)
Company: Habitat for Humanity of Greater Charlottesville
Location: Charlottesville
Posted on: May 28, 2023
Job Description:
Job Title: Southwood Assistant Property Manager - Bilingual
Spanish and EnglishPosition Location: Charlottesville, Virginia
-Reports to: Southwood Operations and Assets ManagerEmployment
Type: Full-time, Salaried. Includes occasional evenings and
weekends -Salary: Starting at $45,000+ salary commensurate with
experience -Benefits: 20 days of PTO, 9 paid holidays, Medical
insurance, Long term disability, Dental/Vision insurance, Life
insurance, Accident insurance, 401(k) with employer match (more
information available upon request)Organization Overview:Habitat
for Humanity of Greater Charlottesville is a non-profit
organization that brings people together to build and rebuild homes
and communities, so that everyone in Charlottesville can have a
decent place to live. - We are deeply committed to working in
respectful partnership with community members to support healthy
neighborhoods. -Habitat is currently redeveloping the Southwood
Mobile Home Park, a 120-acre, 1,300 resident community located in
Albemarle County. We are working side by side with residents to
plan for a mixed use, mixed-income community of more than 1,000 new
homes and businesses. When complete, Southwood will be a national
model of compassionate and inclusive resident-led redevelopment. At
Southwood and elsewhere, Habitat rebuilds communities via a
long-term Asset Based Community Development approach, using the
skills and talents of community members themselves to help them
achieve their own vision. -Position Background and Vision for
Southwood Property Management: -The Assistant Southwood Property
Manager is the onsite representative of Southwood Charlottesville
LLC/Habitat for Humanity for the mobile home park and is
responsible for the day-to-day property management administrative
functions. Functions include, but are not limited to, handling
requests for assistance, coordinating lease renewals, enforcing
park rules and regulations, sending notices, collecting payments
and representing the park owner at court. This position works
closely with the Southwood Maintenance Manager, Southwood Community
Engagement Staff and Southwood Rehousing Staff.At Southwood Mobile
Home Park, we have seven key drivers that guide our daily
operations. Our vision is to create and execute policies,
procedures, and strategies that--- -center the experience of
residents. -are compassionate to resident challenges. -are fiscally
responsible. -are in compliance with local, state and federal laws.
-are in compliance with Uniform Relocation Act (URA) and U.S.
Department of Housing and Urban Development (HUD) policies.
-support residents in preparing for the realities of redevelopment.
-support residents in identifying and accomplishing their housing
goals. -Pre-requisite Requirements: -
Up-to-date on COVID-19 vaccination,
including booster -Bilingual - English/SpanishExperience in
Property Management -Experience working in databases and commitment
to precise data keeping -Ability to work effectively and
compassionately with low-wealth residents of diverse backgrounds
using tact, diplomacy, and patience -Exceptional interpersonal
skills that benefit interactions with residents, colleagues, and
community partners -Ability to communicate in a calm, professional
manner while under pressure and de-escalate whenever possible
-Demonstrated ability to multi-task, plan and organize to implement
and execute projects -Team player with a positive attitude--someone
who starts from a place of enthusiasmProven strategic thinking
capability and ability to identify areas for opportunity -Ability
to fairly and equitably enforce Southwood lease compliance and
rules and regulationsCommitment to Habitat for Humanity's mission
of service to others and to lending a hand to community members
enmeshed in generational housing poverty -Proficient in Microsoft
Suite and Google SuiteScope of Responsibilities: -Daily Operations
Serve as primary contact for
residents in the Property Management OfficeEnsure resident
understanding of the Pad Lease, Park rules and regulations and SW
Owned Trailer RentalsDraft and send complaint notices when
appropriateIssue and manage Trash and Vehicle Violation notices
with Maintenance ManagerReceive and record resident requests for
assistance; relay requests to Maintenance Manager, other staff, or
agency representative as appropriateAnswer the after-hours Property
Management line, respond to emergencies as neededCollect, process
and deposit rent payments -Data & Administration
Manage Rent Manager tenant database
ensuring all tenant profiles are complete -Oversee yearly lease
renewal processUpdate Outcome Tracker with resident demographics,
contact information, and details on resident interactions as
neededMaintain delinquent account noticing and summonsManage
delinquent rent repayment programs for eligible tenantsDraft and
deliver 21/30 lease violation notices, pay or quit notices,
material non-compliance notices, notices of judgment, notices of
satisfaction, and requests for writ of possession as
neededRepresent SW LLC at court sessions in pursuit of payment
and/or possession of trailers -Prepare monthly board
updatesAdminister trailer titling process and DMV office visits as
necessaryRelationship Management and Communication -
Keep residents informed of all SW
policies through proper and thorough communication; modalities
include social media (Facebook), group text messaging, rental
invoice inserts, community flyers, and via individual and group
meetings with residents as required -Uniformly apply the rules and
regulations of the Virginia Tenant Act and the Fair Housing Laws as
they pertain to Southwood operations -Communicate with police and
fire departments when appropriate -Work closely with Southwood
Community Engagement staff and Department of Family and Community
Partnerships staff to ensure excellent service is provided to all
Southwood residentsMaintain a positive relationship and open lines
of communication with Boys & Girls Club staff -Other
Support coordination of crime
reduction/park security efforts -Support management of the
Emergency Response Plan to ensure the Park is well prepared and
informed in the event of a storm or emergency -Perform other tasks
as assigned by supervisor -Please submit a detailed resume and
cover letter to apply.Habitat for Humanity is an Equal Opportunity
Employer and does not discriminate against any employee or
applicant for employment because of race, color, sex, age, national
origin, religion, sexual orientation, gender identity, status as a
veteran, basis of disability or any other federal, state or local
protected class. Women, minorities and protected individuals such
as those covered by Section 3 are encouraged to apply. -Powered by
JazzHR
Keywords: Habitat for Humanity of Greater Charlottesville, Charlottesville , Assistant Property Manager (Bilingual), Other , Charlottesville, Virginia
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