CharlottesvilleRecruiter
the smart solution for Charlottesville jobs

Work at Home Bilingual Customer Retention Expert (English / Spanish)

Company: Mommy Jobs Online
Location: Charlottesville
Posted on: February 15, 2019

Job Description:

Helping those in need is a way of life for us, and we are looking for more people to join our award winning customer service team. Work from the comfort of your home and enjoy the shortest commute ever! In this role as a Bilingual Customer Retention Expert, you handle service cancellation requests, primarily inbound telephone calls. Your goal is to ensure the needs of the customer are addressed, service is delivered and the customer is kept updated on the status of their request. You have the opportunity to interact and help our customers on a daily basis. We have an excellent culture promoting strong performance, creating a fun and supportive work environment (even from home), and professional development. We provide you with solid training so you are set up to perform at the top of your game in this role. Starting base salary for this role (inclusive of the bilingual premium) is $12.00. You can also add to your earnings through monthly performance-based incentives. On top of a competitive salary, we offer great benefits too: Health, Dental, Vision (low monthly premiums) Tuition reimbursement Financial and future planning 401k plan + company match Access to life and other insurance plans Additional Award & Recognition programs The main duties youll perform in this role include: Retain customers who are at risk of cancelling service by providing response and benefits of service based on customers reason for cancellation. Learn and demonstrate up-selling techniques (where applicable) to promote additional services/products Communicate company policies and procedures to customers. Navigate company software programs, use web based search engines and troubleshoot customer issues Escalate calls outside their scope to appropriate tier of Customer service support function May be required to cross-train on other call types and lines of business. Required qualifications: Bilingual " proficiency in spoken and written English and Spanish required Strong phone, computer, and data entry skills " land phone line required for this role (can be acquired from your local telephone provider once application is submitted) Must be able to pass a criminal background check and technical requirements assessment of your computer and telephone equipment (equipment not provided for this role) Previous customer service/ call center experience preferred Minimum high school diploma or equivalent required Schedule is subject to shift bid process and be able to work a flexible schedule Work in a distraction free environment Pay: $12.00 per hr. To Become An Agent Apply at mommyjobsonline.com and click on Join Now and select the Customer Service Job Bank Registry to get connected with client and to begin their hiring process. Please reference agent id code MJOLDanielleG when you register online. If you have further questions please contact us at 1 (405) 418 - 6160.

Keywords: Mommy Jobs Online, Charlottesville , Work at Home Bilingual Customer Retention Expert (English / Spanish), Other , Charlottesville, Virginia

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


GEOINT Systems Engineer (Security Clearance required)
Description: Overview:Every day at Perspecta, we enable hundreds of thousands of people to take on our nation---s most important work.-- We---re a company founded on a diverse set of capabilities and skills, bound (more...)
Company: Perspecta
Location: Chantilly
Posted on: 02/20/2019

Junior Systems Engineer (Security Clearance required)
Description: Overview:Every day at Perspecta, we enable hundreds of thousands of people to take on our nation---s most important work.-- We---re a company founded on a diverse set of capabilities and skills, bound (more...)
Company: Perspecta
Location: Chantilly
Posted on: 02/20/2019

.Net Lead
Description: Job description: .Net leadJob Location: Chantilly, VAAs a key member of an Agile development and/or support team, the Senior Software Engineer performs technical design, development, modification, implementation, (more...)
Company: emids
Location: Chantilly
Posted on: 02/20/2019


Teaching Position Available To Recent Grads - Earn Up To 58K!
Description: Job Description br br Applications for the upcoming deadline should be submitted no later than Friday, February 1st, 2019. br br Who We Are br br Teach For America TFA is a leadership (more...)
Company: Teach For America
Location: Leesburg
Posted on: 02/20/2019

Host / Hostess - Residence Inn Charlottesville - (19000309)
Description: Here's To Your Journey with Residence Inn Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of (more...)
Company: Marriott International, Inc.
Location: Charlottesville
Posted on: 02/20/2019

Virtual Recruiter - (Full-time)
Description: At Mommy Jobs Online our qualified recruiters will enjoy the freedom and profitability of independent recruiting 1099 while benefiting from the tools, branding and support of a national recruiting work (more...)
Company: Mommy Jobs Online
Location: Harrisonburg
Posted on: 02/20/2019

Irrigation Crew Leader Chantilly, VA
Description: Irrigation Crew Leader - Chantilly, VA Apply now Date:Feb 9, 2019 Location:Chantilly, VA, US, 20152 Company:The Davey Tree Expert Company Requisition Number:35341 Company Name:The Davey Tree Expert (more...)
Company: The Davey Tree Expert Company
Location: Chantilly
Posted on: 02/20/2019

Telecommute Positions/ FT-PT
Description: Are you looking to embark on a new career with our company. We have two open positions available. We are seeking multi talented, driven individuals to serve as a benefit consultant. Our benefit consultants (more...)
Company: Liberty For All
Location: Harrisonburg
Posted on: 02/20/2019

Senior Systems Engineer (Security Clearance required)
Description: Job Description:The Senior Systems Engineer will be expected to provide a unique competency in translating business communication issues into technical solutions by applying extensive technical expertise. (more...)
Company: Leidos
Location: Chantilly
Posted on: 02/20/2019

Research and Communications Associate
Description: UVA Executive Search is an internal search firm in the Office of the President at the University of Virginia that brings together a team with a century of experience in recruiting and blends it with a (more...)
Company: University of Virginia
Location: Charlottesville
Posted on: 02/20/2019

Log In or Create An Account

Get the latest Virginia jobs by following @recnetVA on Twitter!

Charlottesville RSS job feeds