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Assignments Coordinator

Company: University of Virginia
Location: Charlottesville
Posted on: May 17, 2019

Job Description:

Job location: Charlottesville, VA Employment Type: Full-time Posted data: 2019-04-10 Req: R0004849 Housing & Residence Life (HRL) at the University of Virginia is currently seeking an Assignments Coordinator. The Assignments Coordinator is responsible for performing the day-to-day activities related to assigning undergraduate and graduate students, faculty and staff to on-Grounds housing spaces, as well as providing customer service and support to residents and their families as they make housing decisions. Under the supervision of the Assistant Director of Assignments, the Assignments Coordinator collaborates with other staff in the department to execute housing application and contracting processes using StarRez housing management software. These processes are in a high-volume setting involving approximately 8,500 applications for 7,000 bed spaces located across 20 residential areas on Grounds. Responsibilities encompass a range of administrative activities, including making housing offers and assignments, assisting with room and roommate selection, ensuring residents are billed correctly for housing, managing move-in and move-out processes, providing customer service in person and via phone and email, updating records, and preparing reports. Applicants must have a high level of attention to detail and accuracy, and be able to think systematically about complex assignment processes. The ability to learn new systems and processes quickly, and to respond to changing priorities while working in a dynamic environment is essential. Applicants must have excellent customer service skills with a large and diverse customer base, and strong written and verbal communication skills. Knowledge of and comfort with office technology (including Microsoft Windows, Word, Excel, and Outlook) and databases is required Responsibilities: Perform a variety of duties requiring a broad understanding of organizational operations, procedures, and personnel. Interpret and communicate departmental and divisional policies and procedures, making decisions on specific operating problems and issuing instructions. Study reports received, check and compare with previous reports or other data, and bring to the attention of the supervisor significant items, changes, errors or omissions. Maintain up-to-date management manuals, directives, organizational charts and keep the department informed of changes. Set up and maintain office files and keep correspondence and reports available for reference and efficient operation of the office. Independently generate complex and detailed presentations and reports. In addition to the above job responsibilities, other duties may be assigned. Position Compensation Range: $16.83 - $24.04 Hourly Requirements: Education: High School Diploma or equivalent. Bachelor's degree is preferred. Experience: A minimum of six years of related experience. Bachelor's degree may substitute for experience. Four years of experience in a residential management or student assignments will be given preference. Licensure: None PHYSICAL DEMANDS This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require walking some distance to attend meetings, and programs. To apply, visit https://uva.wd1.myworkdayjobs.com/UVAJobs and search for 'Assignments Coordinator'. Fully complete the online application, also attaching the following r equired documents: Cover Letter Resume Three professional references (name, email address and telephone number). Incomplete applications or missing required documents will not be given full consideration. The position will remain open until filled. Questions regarding the application process should be directed to Eirine Vlavianos, Academic Recruiter at eirinevirginia.edu . The University of Virginia, including the UVA Health System and the University Physician's Group are fundamentally committed to the diversity of our faculty and staff. We believe diversity is excellence expressing itself through every person's perspectives and lived experiences. We are equal opportunity and affirmative action employers. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information.

Keywords: University of Virginia, Charlottesville , Assignments Coordinator, Other , Charlottesville, Virginia

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