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Hardware Support/Maintenance Technician II with Security Clearance

Company: Absolute Business Solutions Corp
Location: Charlottesville
Posted on: March 27, 2020

Job Description:

Overview ABSC seeks to bring a Hardware Support/Maintenance Technician II to support the US Army Intelligence and Security Command (INSCOM). Under the I2TS 3 task order, INSCOM ensures reliable, uninterrupted availability of Command, Control, Communications, Computers, and Information Management (C4IM) including: networks, hardware, software, engineering, and specialized tools at the point of customer need to support INSCOM's mission. INSCOM and its MSCs provide the enabling layer to connect the Army and its tactical formations to defense and national intelligence agencies via tactical networks. The ability to provide mission critical intelligence is dependent on the successful use of its information technology (IT) networks worldwide. Responsibilities * Conducts hardware maintenance and minor installations on equipment listed in the specified task order and understands the inter-operational relationships of all components to the extent required to perform maintenance services* Undertakes minor system tasks (e.g., loading software, rebooting systems) in support of hardware maintenance and operations functions* Installs and incorporates new releases, updates, or other changes to COTS hardware and software (diagnostics failures or potential failure predictions)* Operates and applies automated hardware management and diagnostics systems (to include remote management and diagnostics) and interprets findings to maintain, repair, or upgrade hardware* Plans, executes, and provides recommendations for preventative maintenance as approved by government personnel* Provides recommendations on spares, spares program, planning, and tracking operational spares and bench stock* Provides technical assistance to responding field service personnel* Assist in repairing computers, printers, digital senders, etc.* Perform Level I/II Active Directory functions such as unlocking accounts, creating and issuing accounts, etc. Qualifications Skills / Experience: * Knowledge of the principles, methods, and techniques used in information system troubleshooting and support* Knowledge of related hardware and software* Ability to interact with customers on a daily basis providing guidance and procedures concerning account requests, e-mail, home directories, file access/storage, local procedures, etc. as required to ensure mission success.* 4-6 years of directly related experience supporting information systems operations. Required Certifications: * IAT II 8570 Baseline Certification -Sec+CE or equivalent* Computing Env: MTA 98-349, Windows Operating System FundamentalsEducation * High School Diploma/GED with 6 years of related experience, or Associates Degree with 4 years of related experience # of Openings 1

Keywords: Absolute Business Solutions Corp, Charlottesville , Hardware Support/Maintenance Technician II with Security Clearance, Professions , Charlottesville, Virginia

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