CharlottesvilleRecruiter
the smart solution for Charlottesville jobs

Inbound Travel Consultant

Company: Mommy Jobs Online
Location: Charlottesville
Posted on: September 7, 2018

Job Description:

"Assisting Inbound Business Customers with their Corporate Travel Bookings. Must be professional and have previous international travel booking experience. We are the number one contact center and client relationship management company in the world. Founded in 1978, the Company operates nearly 83,000 computerized workstations, with more than 138,000 employees across 268 contact centers in 50 countries and conducts programs in more than 66 different languages and dialects on behalf of major international companies operating in various industries. We are a people company, our passion and dedication to the growth and success of our people can be seen in each one of our actions and initiatives. Duties/Responsibilities: Language/Communication Excellent written and oral communications Position will require inbound, outbound (callbacks), and email communications. Excellent telephone skills, including a professional demeanor portrayed to customers demonstrated through ability to ask probing questions, ability to communicate with sense of urgency Fluency and comprehension in the language requirements for the specific point of sale (spoken and written) Accent neutral verbal/written communication skills as verified by approved formal test Strong listening skills: active listening; able to appreciate the context of the business traveler's experience Written skills: excellent grammar; attention to detail demonstrated through follow-up to ensure resolution for customer Minimum 1-year experience demonstrated use of these communications skills in prior experience Soft Skills: Travel savvy: Passion for travel Experience with travel reservations Solutions mindset: Passion to find the right solution for the customer (e.g., consultative skills), while also closing the sale and potentially up-selling the customer. Anticipate customer needs - displays a number of skills as applicable e.g., empathy, proactive recommendations, urgency, etc. Polished delivery: ability to communicate in a structured and effective manner Excellent time management: ability to multi-task to solve issue for customer, while managing time Quick learner: ability to ramp up quickly and act on feedback constructively De-escalate customer situations, manage customer expectations and follow-up on customer commitments Passion for service, one call resolution and tailoring the solution for the caller Technical Skills: Fast accurate typing skills Fast computer navigation skills (e.g., Web applications, shared folders, operating system Windows) Knowledge of Internet Explorer (ability to search for address locations while speaking to customers, navigate through multiple web applications and windows at one time on a single screen) General database searching skills High speed data entry speed and accuracy Ability to multitask in multiple windows of activity on computer screen Basic math skills (adding, subtracting and basic calculations) Geography skills (countries around the world, latitude, longitude or an aptitude to learn) International faring skills (or an aptitude to learn) Typing 35 wpm as verified by a formal test ISP skills: sign-up, install, connection, messaging (chat, e-mail), navigation, online support, etc. Proficiency in a multi-system environment Qualifications: Experience, Education, and Certification: High school degree or equivalent (required) College degree preferred 1-2 years of experience with a corporate travel agency 2-3 years of experience with an airline reservations system 1-2 years of experience with international offerings Demonstrated high-level of skill in reservations, reissues / exchanges, ticketing and customer service Knowledge of international exchange rate calculation and taxes Able to assist in all aspects of arranging/booking travel including, air, rail, hotel, car and alternate ground transportation, Strong aptitude/understanding for exchanges Travel agency experience highly desired Experienced in telemarketing/sales 1-3 years GDS experience To Apply To Become A CSR Agent: Please visit mommyjobsonline.com and click on Join Now and select the customer service job bank registry to get connected with this client and to become a member. Please reference agent id code MJOLJANET on your registration submission. Office: 14054186160

Keywords: Mommy Jobs Online, Charlottesville , Inbound Travel Consultant, Professions , Charlottesville, Virginia

Click here to apply!

Didn't find what you're looking for? Search again!


I'm looking for
in category
within


Other Professions Jobs


CDL-A Flatbed Company Truck Driver (Vienna,VA)
Description: COMPANY CAREER OPPORTUNITIES FOR CDL-A FLATBED TRUCK DRIVERS. br Don t miss our 7,500 Sign-On Bonus FREE EpicVue Satellite TV and more br Make a rewarding CDL-A flatbed truck driver career YOURS (more...)
Company: WTI Transport
Location: Vienna
Posted on: 09/24/2018

CDL A Step Deck/Flatbed Driver - $0.62 per mile Only 4 Open Trucks! (A
Description: Are you making .62 per mile 80k annually Then give us a call. ul li Out two weeks li Home every other weekend li Run
Company: Pinnacle Transportation
Location: Annandale
Posted on: 09/23/2018

Beauty Skin Care Consultants
Description: Beauty Skin Care Consultants We are seeking professional beauty skin care sales consultants to consult with customers on skin care products. The annual income potential ranges from 40,000.00 150,000.00
Company: MJOL Staffing
Location: Gaithersburg
Posted on: 09/24/2018


CDLA Team Truck Drivers Needed
Description: Total is looking for a Team of Drivers 7,500 Sign On Bonus Job Details: 1,500 per
Company: Total Transportation of Mississippi, LLC
Location: Bethesda
Posted on: 09/24/2018

CDL-A Company Solo and Team OTR Drivers
Description: CDL-A Company Solo and Team OTR DriversIf you're looking for a company with a state of the art fleet, top pay and benefits packages and an outstanding rider policy, consider Guaranteed Transport Service (more...)
Company: Guaranteed Transport Service
Location: Arlington
Posted on: 09/23/2018

Truck Driver - Class A CDL (Derwood,MD)
Description: Pay Benefits br br ul li Starting pay 0.50 to 0.53 per practical mile li The top 25 of our OTR drivers average over 80,300 annually li GUARANTEED Detention
Company: Crete Carrier Corporation
Location: Derwood
Posted on: 09/23/2018

Body Technician
Description: Summary/Objective br br The Flat Rate Body Tech repairs damaged body parts and bodies of vehicles in accordance with factory and dealership specification and time standards. br br Essential Functions (more...)
Company: Penske Automotive Group
Location: Vienna
Posted on: 09/23/2018

Driver - Regional Part-Time Truck Driver - Class A CDL
Description: Regional part-time truck drivers in Schneider's Van Truckload division enjoy flexible scheduling. Earn up to 0.45 per mile in this CDL driving job and haul 95 no-touch freight - mostly drop-and-hook. (more...)
Company: Schneider
Location: Harrisonburg
Posted on: 09/24/2018

CDL A Owner Operators
Description: BECOME AN OWNER OPERATOR FOR LANDSTAR Landstar Benefits 100 non-forced dispatch 100 fuel surcharges
Company: Landstar
Location: Alexandria
Posted on: 09/23/2018

CDLA Team Truck Drivers Needed
Description: Total is looking for a Team of Drivers 7,500 Sign On Bonus Job Details: 1,500 per
Company: Total Transportation of Mississippi, LLC
Location: Germantown
Posted on: 09/23/2018

Log In or Create An Account


Find us on Facebook

Find us on LinkedIn

Get the latest Virginia jobs by following @recnetVA on Twitter!

Charlottesville RSS job feeds