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CSR / HVAC Customer Service Rep

Company: Albemarle Heating & Air
Location: Charlottesville
Posted on: January 10, 2022

Job Description:

Albemarle Heating & Air in Charlottesville, VA is actively seeking a motivated full-time CSR / HVAC Customer Service Rep to work in the office by taking customer calls and keeping things organized. Are you good at time management? Do you like to communicate with others? Do you have good phone etiquette? If so, then please read on!This CSR position earns a competitive pay of $15-$20 per hour depending on experience. We provide generous benefits and perks, including medical, dental, vision, and prescription plans; paid time off and holidays; and 401(k) with company match, uniforms, and advancement potential. If this sounds like the right office opportunity for you, apply today!ABOUT ALBEMARLE HEATING & AIRFounded in 1988, here at Albemarle Heating & Air, we are dedicated to providing heating and cooling services that are DIFFERENT. We recognize that everyone defines comfort differently, so we seek to meet the needs and desires of each of our customers with individual care and quality service. From our humble beginnings, to becoming the fastest-growing local choice for HVAC service, we pride ourselves in having a crew of over 80 individuals with some of the best training and experience of any company in the country!We believe that our success is due to our top-notch crew and our dedication to exceptional customer service. Therefore, we believe in supporting the growth and development of our team with excellent training opportunities that allow our employees to remain self-motivated and future-focused. We are happy to provide competitive pay, great benefits and perks, and a work environment where our employees enjoy showing up each day!A DAY IN THE LIFE OF CSR / HVAC CUSTOMER SERVICE REPCustomers first come into contact with our company through you, our friendly CSR. You spend your workday in the office taking inbound phone calls, making outbound calls, confirming HVAC appointments, creating new customer files, and editing existing customer files. Whether over the phone or in person, you help each customer feel appreciated and listened to. Additionally, you keep the office neat and organized as you complete whatever tasks are necessary to the success of the company. You find great fulfillment in your work because of the task variety and opportunities to serve others.CSR / HVAC CUSTOMER SERVICE REP QUALIFICATIONSGeographical knowledge of sales area or ability to read a mapHigh school diploma or GED2 years of related customer service experienceDo you like doing office work? Are you good at time management? Do you enjoy providing excellent customer experiences? If yes, we want you!CSR / HVAC CUSTOMER SERVICE REP WORK SCHEDULEThis position offers stable, full-time work!ARE YOU READY TO JOIN OUR OFFICE TEAM?If you feel you'll be perfect as our Customer Service Rep, apply now using our initial 3-minute, mobile-friendly application.Location: 22902

Keywords: Albemarle Heating & Air, Charlottesville , CSR / HVAC Customer Service Rep, Sales , Charlottesville, Virginia

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